{"id":37944,"date":"2021-01-26T12:30:36","date_gmt":"2021-01-26T12:30:36","guid":{"rendered":""},"modified":"2025-07-16T15:57:14","modified_gmt":"2025-07-16T15:57:14","slug":"copper-crm-review","status":"publish","type":"post","link":"https:\/\/salesdorado.com\/en\/crm\/crm-software\/copper-crm-review\/","title":{"rendered":"Copper CRM, Complete Test: Customer reviews, Features, Pricing &#8230;"},"content":{"rendered":"<p>Have you ever imagined being able to synchronize all your customer data available on Gmail through a single tool? That&#8217;s what Copper CRM has to offer! Its proximity to Gsuite means that this CRM can import your contacts from Google messaging and switch easily between the two platforms to optimize your lead follow-up.<\/p>\n<p>Like other lightweight tools on the <a href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/\" rel=\"noopener noreferrer\">CRM software<\/a> market, Copper concentrates on the essential features to offer you a flexible, easy-to-use tool.<\/p>\n<p>In this article, we detail these features and give you our opinion on each of them.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Sommaire<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/copper-crm-review\/#my-copper-crm-review-in-a-nutshell\" >My Copper CRM review in a nutshell<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/copper-crm-review\/#contact-management-in-copper-crm\" >Contact management in Copper CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/copper-crm-review\/#the-sales-funnel\" >The sales funnel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/copper-crm-review\/#easy-to-use-and-install\" >Easy to use and install<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/copper-crm-review\/#copper-crm-integrations\" >Copper CRM integrations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/copper-crm-review\/#what-our-customers-say\" >What our customers say<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/copper-crm-review\/#copper-crm-rates\" >Copper CRM rates<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"my-copper-crm-review-in-a-nutshell\"><\/span>My Copper CRM review in a nutshell<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<table class=\"table-auto\">\n<thead class=\"bg-gold-500\">\n<tr class=\"text-sm\">\n<th class=\"p-2 border border-slate-600\">Perimeter<\/th>\n<th class=\"p-2 border border-slate-600\">Score<\/th>\n<th class=\"p-2 border border-slate-600\">My opinion<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"bg-white\">\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Overall rating<\/td>\n<td class=\"p-2 border border-slate-600\">4<\/td>\n<td class=\"p-2 border border-slate-600\">A highly effective tool for small businesses using Gmail, if this is your case, Copper will definitely take your business processes to the next level. For others, the functional perimeter and price may be limits.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Ease of use<\/td>\n<td class=\"p-2 border border-slate-600\">4,3<\/td>\n<td class=\"p-2 border border-slate-600\">Overall, the intuitive interface is easy to learn and get up and running quickly. Implementing automated actions requires a superior command of the tool.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Easy to install<\/td>\n<td class=\"p-2 border border-slate-600\">4,5<\/td>\n<td class=\"p-2 border border-slate-600\">If you use the Google suite on a professional level, Copper integrates perfectly and is highly complementary.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Customer service<\/td>\n<td class=\"p-2 border border-slate-600\">3,9<\/td>\n<td class=\"p-2 border border-slate-600\">Copper CRM&#8217;s customer service was responsive and didn&#8217;t hesitate to share resources to help us.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Integrations<\/td>\n<td class=\"p-2 border border-slate-600\">4,4<\/td>\n<td class=\"p-2 border border-slate-600\">Wonderful integration with Gmail and Google tools in general. It also integrates with the main marketing automation and emailing tools, in particular, from the Pro plan only&#8230;<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Value for money<\/td>\n<td class=\"p-2 border border-slate-600\">4,2<\/td>\n<td class=\"p-2 border border-slate-600\">Copper concentrates on the essentials, offering a functional scope that is attractive to smaller structures. We&#8217;re still a bit limited if we want to go further. In terms of price, Copper is positioned slightly above its direct competitors in the lightweight tool segment.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span class=\"ez-toc-section\" id=\"contact-management-in-copper-crm\"><\/span><span id=\"la-gestion-des-contacts-sur-copper-crm\" class=\"ez-toc-section\"><\/span>Contact management in Copper CRM<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When you start Copper CRM, the tool suggests you synchronize with your Gmail account, then install the<a href=\"https:\/\/chrome.google.com\/webstore\/detail\/copper-crm-for-gmail\/hpfmedbkgaakgagknibnonpkimkibkla?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">Chrome extension<\/a>. If you use Gmail as your professional e-mail account, Copper CRM can automatically import your contacts from Gmail.<\/p>\n<p><a href=\"\/go\/copper\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-large wp-image-4280 aligncenter\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-people-1024x492.png\" alt=\"Copper CRM people\" width=\"1024\" height=\"492\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-people-1024x492.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-people-300x144.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-people-768x369.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-people-1536x738.png 1536w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-people.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>The dashboard even goes so far as to intuitively suggest contacts or even actions based on your Gmail activity.<\/p>\n<p><a href=\"\/go\/copper\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-large wp-image-4281 aligncenter\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-contact-1024x496.png\" alt=\"Copper CRM contact\" width=\"1024\" height=\"496\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-contact-1024x496.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-contact-300x145.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-contact-768x372.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-contact-1536x744.png 1536w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-contact.png 1900w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>You can import contacts, companies and opportunities from other CRMs or via spreadsheet and CSV files. Although you can&#8217;t create a contact form for your website directly via Copper CRM, the software is compatible with Google Forms and similar tools; it also integrates with <a href=\"https:\/\/salesdorado.com\/en\/automation\/zapier-alternatives\/\" target=\"_blank\" rel=\"noopener noreferrer\">Zapier<\/a> to help you extract data from forms and social networks.<\/p>\n<p>The Chrome extension enables Copper to<a href=\"https:\/\/salesdorado.com\/en\/automation\/data-enrichment-b2b-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">enrich your customer data<\/a> directly from your Gmail mailbox via the &#8220;Add to Copper&#8221; button.<\/p>\n<p><a href=\"\/go\/copper\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-large wp-image-4285 aligncenter\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-enrichissement-contact-1024x498.png\" alt=\"Copper addition list\" width=\"1024\" height=\"498\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-enrichissement-contact-1024x498.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-enrichissement-contact-300x146.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-enrichissement-contact-768x374.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-enrichissement-contact-1536x748.png 1536w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-enrichissement-contact.png 1888w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Copper also enriches the information you have on your prospects, using data from social networks and the Web to help you <a href=\"https:\/\/salesdorado.com\/en\/sales-qualification\/\" target=\"_blank\" rel=\"noopener noreferrer\">qualify your leads<\/a>.<\/p>\n<p class=\"box\"><i class=\"fa fa-lightbulb-o\"><\/i><span class=\"title is-5\">Salesdorado&#8217;s opinion<\/span><br \/>\nThe tool is really very intuitive, and when you use Gmail as your professional e-mail account, your accounts synchronize in just a few minutes, and you can start using Copper CRM in less than 10 minutes, watch in hand!<\/p>\n<p><a class=\"button is-primary\" title=\"Copper CRM\" href=\"\/go\/copper\/\" target=\"_blank\" rel=\"sponsored noopener noreferrer\">Try Copper CRM for free<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"the-sales-funnel\"><\/span><span id=\"le-funnel-de-vente\" class=\"ez-toc-section\"><\/span>The sales funnel<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>On Copper CRM, you can manage your <a href=\"https:\/\/salesdorado.com\/en\/revenue-operations\/commercial-funnel-efficiency\/\" target=\"_blank\" rel=\"noopener noreferrer\">sales funnel<\/a> via two tabs: &#8220;Leads&#8221; &amp; &#8220;Opportunities&#8221;.<\/p>\n<p>Lead tracking is optional and disabled by default. To enable it, go to Settings and activate the option. Lead statuses can be customized, as can the default status of a new lead.<\/p>\n<p><a href=\"\/go\/copper\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-large wp-image-4282 aligncenter\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-lead-management-1024x496.png\" alt=\"Copper CRM leads\" width=\"1024\" height=\"496\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-lead-management-1024x496.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-lead-management-300x145.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-lead-management-768x372.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-lead-management-1536x744.png 1536w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-lead-management.png 1892w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>To help you, you can create triggers in Copper that automatically create and assign tasks. For example, you can set reminders to follow up on inactive contacts, or trigger an integration task if a prospect becomes a customer.<\/p>\n<p>The &#8220;Leads&#8221; tab then appears in the drop-down menu on the left, allowing you to update the status of each of your prospects.<\/p>\n<p><a href=\"\/go\/copper\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-large wp-image-4283 aligncenter\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-leads-1024x493.png\" alt=\"Copper CRM Status leads\" width=\"1024\" height=\"493\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-leads-1024x493.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-leads-300x144.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-leads-768x370.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-leads-1536x739.png 1536w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-leads.png 1903w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>From the &#8220;Opportunities&#8221; tab, you can create the stages of your sales pipeline and track the evolution of opportunities through a &#8220;<a href=\"https:\/\/www.digite.com\/kanban\/what-is-kanban\/\" target=\"_blank\" rel=\"noopener noreferrer\">Kanban<\/a>&#8221; view. You can of course edit each step and adapt it to your <a href=\"https:\/\/salesdorado.com\/en\/revenue-operations\/efficient-business-processes\/\">business processes<\/a>.<\/p>\n<p><a href=\"\/go\/copper\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-large wp-image-4284 aligncenter\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-pipeline-1024x491.png\" alt=\"Copper CRM pipeline\" width=\"1024\" height=\"491\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-pipeline-1024x491.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-pipeline-300x144.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-pipeline-768x368.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-pipeline-1536x736.png 1536w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/Copper-CRM-pipeline.png 1918w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Copper lets you create new leads or contacts from <a href=\"https:\/\/salesdorado.com\/en\/automation\/shared-inbox-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">incoming calls<\/a>. Converted leads will automatically move into the sales pipeline, which can be found in the &#8220;Opportunities&#8221; section.<\/p>\n<p>You can also activate automated actions to, for example, trigger a notification to the lead owner that it&#8217;s time to follow up on an inactive lead.<\/p>\n<p>There are many useful reports for lead management, including a summary of lead conversions, leads by source and conversions by source. Finally, for even more information and automation, Copper integrates with MailChimp and <a href=\"https:\/\/salesdorado.com\/en\/automation\/zapier-alternatives\/\">Zapier<\/a>.<\/p>\n<p class=\"box\"><i class=\"fa fa-lightbulb-o\"><\/i><span class=\"title is-5\">Salesdorado&#8217;s opinion<\/span><br \/>\nThe ability to customize each step of your sales funnel and the automation solutions make Copper a very complete solution for tracking your leads.<\/p>\n<p><a class=\"button is-primary\" title=\"Copper CRM\" href=\"\/go\/copper\/\" target=\"_blank\" rel=\"sponsored noopener noreferrer\">Try Copper CRM for free<\/a><\/p>\n\r\n\r\n<!--<div class=\"blocTips primary-light\"><i class=\"fa fa-gift\"><\/i><p><span class=\"title is-5\">Le bonus Salesdorado<\/span><\/p>\r\n  <div style=\"padding:300px 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/832550901?background=1&autoplay=1&loop=1&autopause=0\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"sdo\"><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>\r\n<p>L'int\u00e9gralit\u00e9 de notre <a href=\"\/crm\/comparatif-logiciels-crm-b2b\/\">benchmark des logiciels CRM<\/a> est <strong>disponible au t\u00e9l\u00e9chargement au format excel gratuitement<\/strong>. Vous y trouverez aussi une comparaison de chaque outil sur une trentaine de fonctionnalit\u00e9s diff\u00e9rentes. Entrez votre email ci-dessous et on vous envoie \u00e7a fissa! \ud83d\udc47<\/p>\r\n\r\n<a href=\"https:\/\/salesdorado.com\/ressources\/benchmark-crm\/\" target=\"_blank;\" class=\"button is-primary my-4\">T\u00e9l\u00e9charger le benchmark CRM<\/a>\r\n\r\n<\/div>-->\n<h2><span class=\"ez-toc-section\" id=\"easy-to-use-and-install\"><\/span><span id=\"facilite-dutilisation-et-de-mise-en-place\" class=\"ez-toc-section\"><\/span>Easy to use and install<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The tool offers a comprehensive set of features that your sales team can use to convert your prospects. If you already use the Google suite, it&#8217;s easy to get started: your contacts and prospects will be imported into the tool in just a few minutes.<\/p>\n<p>A short learning curve will be required to understand the various automations that the tool allows you to set. The fact that Copper CRM is not available in French is also an aspect to be taken into account, as it may slow down the adoption of some of your sales reps.<\/p>\n<p>The Chrome extension lets you take the tool a step further, notably with its email tracking functionality. Automatically activated, this option notifies you when your contact opens your email. You can also choose pre-saved <a href=\"https:\/\/salesdorado.com\/en\/outbound-sales\/examples-of-marketing-emails\/\" target=\"_blank\" rel=\"noopener noreferrer\">email<\/a> and event <a href=\"https:\/\/salesdorado.com\/en\/outbound-sales\/examples-of-marketing-emails\/\" target=\"_blank\" rel=\"noopener noreferrer\">templates<\/a> to save time.<\/p>\n<p><a href=\"\/go\/copper\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-large wp-image-4286 aligncenter\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/email-tracking-1024x493.png\" alt=\"copper crm email tracking\" width=\"1024\" height=\"493\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/email-tracking-1024x493.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/email-tracking-300x144.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/email-tracking-768x370.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/email-tracking-1536x739.png 1536w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/email-tracking.png 1912w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p class=\"box\"><i class=\"fa fa-lightbulb-o\"><\/i><span class=\"title is-5\">Salesdorado&#8217;s opinion<\/span><br \/>\nOverall, we&#8217;re very impressed with the tool, which is proving to be a very good choice for SMEs, especially if you use the Google suite: the optimized integration will enable your sales teams to get up and running quickly. On the other hand, the language is a minor drawback.<\/p>\n<p><a class=\"button is-primary\" title=\"Copper CRM\" href=\"\/go\/copper\/\" target=\"_blank\" rel=\"sponsored noopener noreferrer\">Try Copper CRM for free<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"copper-crm-integrations\"><\/span><span id=\"les-integrations-proposees-par-copper-crm\" class=\"ez-toc-section\"><\/span>Copper CRM integrations<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Copper CRM is an ideal CRM solution if your company already uses Google products such as Gmail, Drive and Calendar.<\/p>\n<p>Don&#8217;t forget that Gsuite is Copper&#8217;s main integration &#8211; if your company uses Microsoft tools, it won&#8217;t have the same integration features.<\/p>\n<p>Copper integrates with leading <a href=\"https:\/\/salesdorado.com\/en\/b2b-marketing\/marketing-automation-software\/\">marketing automation<\/a>, support and collaboration <a href=\"https:\/\/salesdorado.com\/en\/b2b-marketing\/marketing-automation-software\/\">tools<\/a>, including :<\/p>\n<ul>\n<li>Mailchimp<\/li>\n<li>QuickBooks<\/li>\n<li>HubSpot<\/li>\n<li>Zendesk<\/li>\n<li>RingCentral<\/li>\n<li>Slack<\/li>\n<li>Docusign<\/li>\n<\/ul>\n<p>However, these integrations and the API are not available for all plans, so take care when making your choice!<\/p>\n<p class=\"box\"><i class=\"fa fa-lightbulb-o\"><\/i><span class=\"title is-5\">Salesdorado&#8217;s opinion<\/span><br \/>\nThe deep integration with the Google suite is both the strength and the limitation of the tool, which is very efficient and intuitive if you use it, much less so if you don&#8217;t! For other tools, please note that the &#8220;Basic&#8221; package gives you access to almost none of these integrations.<\/p>\n<p><a class=\"button is-primary\" title=\"Copper CRM\" href=\"\/go\/copper\/\" target=\"_blank\" rel=\"sponsored noopener noreferrer\">Try Copper CRM for free<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"what-our-customers-say\"><\/span><span id=\"ce-quen-disent-les-clients\" class=\"ez-toc-section\"><\/span>What our customers say<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Overall, the tool has received excellent feedback from its users, with :<\/p>\n<ul>\n<li>4.4 \/ 5 on Capterra (423 reviews)<\/li>\n<li>4.6 \/ 5 on G2 (596 reviews)<\/li>\n<\/ul>\n<p><strong>Advantages &amp; disadvantages reported by users<\/strong><\/p>\n<div class=\"bloc-exec\">\n<div class=\"columns\">\n<div class=\"column\">\n<ul class=\"icon-circle-plus\">\n<li><b>Gsuite integration <\/b>: &#8220;There are a lot of integrations that sync properly with Gmail and that&#8217;s a plus because it&#8217;s so easy to use the functions of software related to Google and Gmail services&#8221;; &#8220;I really like the Gmail integration and the ability to automatically track my emails based on opportunities, contacts, etc.&#8221;<\/li>\n<li><b>Automations <\/b>: &#8220;Integration with Google G-Suite (Gmail, Drive, etc.) and Zapier applications enables us to automate our business processes easily&#8221;; &#8220;Automated data entry. The tool pre-fills many of my contact details, so adding new leads is a simple click away.<\/li>\n<\/ul>\n<\/div>\n<div class=\"column\">\n<ul class=\"icon-circle-minus\">\n<li><b>Price list <\/b>Some small businesses won&#8217;t be able to afford Copper&#8217;s service, the price is a limitation to acquiring the software&#8230;&#8221;; &#8220;Copper is a bit expensive. The Basic plan is more affordable than the Professional and Business plans, obviously, but it&#8217;s only available for three users.&#8221;<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<p><a class=\"button is-primary\" title=\"Copper CRM\" href=\"\/go\/copper\/\" target=\"_blank\" rel=\"sponsored noopener noreferrer\">Try Copper CRM for free<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"copper-crm-rates\"><\/span><span id=\"les-tarifs-de-copper-crm\" class=\"ez-toc-section\"><\/span>Copper CRM rates<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"\/go\/copper\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"size-large wp-image-4278 aligncenter\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/copper-crm-tarifs-1024x498.png\" alt=\"copper crm prices\" width=\"1024\" height=\"498\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/copper-crm-tarifs-1024x498.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/copper-crm-tarifs-300x146.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/copper-crm-tarifs-768x373.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/copper-crm-tarifs-1536x747.png 1536w, https:\/\/salesdorado.com\/wp-content\/uploads\/2021\/01\/copper-crm-tarifs.png 1571w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Copper offers three plans: Basic, Professional and Business:<\/p>\n<ul>\n<li><strong>Basic plan &#8211;<\/strong> $25 per user per month. It supports a maximum of three users. Overall, this plan is rather limited: no integrations, no access to automations and limited reporting tools.<\/li>\n<li><strong>The Professional plan &#8211;<\/strong> $59 per user per month. This plan gives access to an unlimited number of users and a maximum of 15,000 contacts, which leaves plenty of room for improvement. It also provides access to all Gsuite integrations and other tools.<\/li>\n<li><strong>The Business plan &#8211;<\/strong> is $119 per user per month. For an unlimited number of users and contacts, this plan lets you benefit from all reporting features, including <a href=\"https:\/\/www.workfront.com\/strategic-planning\/goals\/goal-tracking\" target=\"_blank\" rel=\"noopener noreferrer\">Goal Tracking<\/a>.<\/li>\n<\/ul>\n<p class=\"box\"><i class=\"fa fa-lightbulb-o\"><\/i><span class=\"title is-5\">Salesdorado&#8217;s opinion<\/span><br \/>\nOverall the tool&#8217;s price is a little higher than its direct competitors, but if you&#8217;re already using Gsuite for your organization you won&#8217;t regret it \ud83d\ude42<\/p>\n<p><a class=\"button is-primary\" title=\"Copper CRM\" href=\"\/go\/copper\/\" target=\"_blank\" rel=\"sponsored noopener noreferrer\">Try Copper CRM for free<\/a><\/p>\n\r\n\r\n<!--<div class=\"blocTips primary-light\"><i class=\"fa fa-gift\"><\/i><p><span class=\"title is-5\">Le bonus Salesdorado<\/span><\/p>\r\n  <div style=\"padding:300px 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/832550901?background=1&autoplay=1&loop=1&autopause=0\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"sdo\"><\/iframe><\/div><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script>\r\n<p>L'int\u00e9gralit\u00e9 de notre <a href=\"\/crm\/comparatif-logiciels-crm-b2b\/\">benchmark des logiciels CRM<\/a> est <strong>disponible au t\u00e9l\u00e9chargement au format excel gratuitement<\/strong>. Vous y trouverez aussi une comparaison de chaque outil sur une trentaine de fonctionnalit\u00e9s diff\u00e9rentes. Entrez votre email ci-dessous et on vous envoie \u00e7a fissa! \ud83d\udc47<\/p>\r\n\r\n<a href=\"https:\/\/salesdorado.com\/ressources\/benchmark-crm\/\" target=\"_blank;\" class=\"button is-primary my-4\">T\u00e9l\u00e9charger le benchmark CRM<\/a>\r\n\r\n<\/div>-->\n<div style=\"display: none;\"\n    class=\"kk-star-ratings kksr-valign-bottom kksr-align-center \"\n    data-id=\"37944\"\n    data-slug=\"\">\n    <div class=\"kksr-stars\">\n    <div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    <div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n    <div class=\"kksr-legend\">\n            <span class=\"kksr-muted\">Qu'avez-vous pens\u00e9 de cet article?<\/span>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever imagined being able to synchronize all your customer data available on Gmail [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":18388,"comment_status":"open","ping_status":"open","sticky":false,"template":"review-template.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[234],"tags":[313],"class_list":["post-37944","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-software","tag-tools"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Copper CRM | Complete test 2026 | Customer reviews, Features, Pricing ...<\/title>\n<meta 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