<\/span><\/h3>\nNew technologies allow salespeople to access customer data. With this information at your disposal, you are armed to prepare your call and choose the right type of message for your prospect. Indeed, customer data is not only useful for marketers. As a marketer, you also need to find out more about the person you are talking to. You can look at their LinkedIn, Twitter and Facebook profiles to get some powerful ideas on how to start a conversation.<\/p>\n
<\/span><\/span>22 – Ask for feedback on how you are doing<\/span><\/span><\/h3>\nThe best salespeople know they can always do better and are always looking for ways to improve. They are not afraid to ask for feedback, whether it is good or bad. When dealing with your customers, take the time to ask for an honest evaluation of your sales process. This is a good way to end a conversation and builds trust between you and your customer. Take the feedback and capitalise on it to improve your next customer’s experience.<\/p>\n
<\/span><\/span>23 – Don’t neglect your customers<\/span><\/span><\/h3>\nIn sales, you need to be in the right time frame to seal a deal with your prospects. You must not make them wait, at the risk of making them feel neglected. If you are not aware of this, you may hear from your customers: “I have changed suppliers”. Customers are not loyal to a product but to a supplier. Service is the key in a competitive market.<\/p>\n
<\/span><\/span>24 – Bring something new to the table when following your prospects<\/span><\/span><\/h3>\nYour customer is probably tired of spending time on you trying to sell them more products. That’s why it’s important to always have something new to offer them when you visit them. This could be new information about their market, a case study, expert advice… Make a note of all the useful information: you will have less trouble stimulating their interest.<\/p>\n
<\/span><\/span>25 – Remember special occasions<\/span><\/span><\/h3>\nCustomers are not just buyers, they are people you interact with! Prove that you pay special attention to them on the dates that mark your business partnership. Send them cards on the day they double their sales or on the day that marks a phenomenal growth in profits.<\/p>\n
<\/span><\/span>26 – Don’t give up too quickly<\/span><\/span><\/h3>\nNot giving up is a mindset to be a good salesperson. A study by Dartnell Corp. stated that 90% of salespeople give up after four tries without getting results. Don’t be part of the 90% and persist. Remember this: hard-to-sign customers can become your most loyal customers. All it takes is patience<\/a> and persistence.<\/p>\n<\/span>