{"id":52423,"date":"2024-11-19T10:00:15","date_gmt":"2024-11-19T10:00:15","guid":{"rendered":"https:\/\/salesdorado.com\/uncategorized\/how-much-does-pipedrive-really-cost\/"},"modified":"2024-12-20T13:00:04","modified_gmt":"2024-12-20T13:00:04","slug":"pipedrive-pricing","status":"publish","type":"post","link":"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/","title":{"rendered":"Pipedrive pricing: Subscription prices and deployment costs"},"content":{"rendered":"<p><a href=\"https:\/\/salesdorado.com\/en\/crm\/pipedrive-review\/\">Pipedrive<\/a> is a relatively inexpensive solution in terms of licenses, costing around \u20ac50 per user, which will pay for itself very quickly.<\/p>\n<p>Competing CRMs, such as <a href=\"https:\/\/salesdorado.com\/en\/crm\/salesforce-review\/\">Salesforce<\/a> and <a href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/hubspot-crm-review\/\">HubSpot<\/a> to name but a few, offer solutions at over \u20ac90 per user (although their <a href=\"https:\/\/salesdorado.com\/en\/crm\/salesforce-starter-review\/\">Starter<\/a> offers have helped to reshuffle the deck to some extent). In terms of integration, on average, at PulpMeUp we estimate that a HubSpot or Salesforce integration will require up to 2 times more integration time. Note that the functionalities are also richer.<\/p>\n<p>We&#8217;ve shown scenarios with up to 20 users, but many of our customers have more than 70 or even 100 users.<\/p>\n\n<p>In this article, I review the various cost items to be anticipated for a Pipedrive integration project, from license costs to maintenance costs, via hidden costs, evaluation and scoping, integration, configuration and training.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Sommaire<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#how-much-does-pipedrive-cost-depending-on-your-companys-profile\" >How much does Pipedrive cost depending on your company&#8217;s profile?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#pipedrive-license-prices\" >Pipedrive license prices<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#pipedrive-add-ons-and-other-hidden-costs\" >Pipedrive add-ons and other hidden costs<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#1-pipedrive-campaigns\" >#1 Pipedrive Campaigns<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#2-lead-booster\" >#2 Lead booster<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#3-website-visitors\" >#3 Website visitors<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#4-smartdoc\" >#4 Smartdoc<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#5-project\" >#5 Project<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#6-messenger\" >#6 Messenger<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#crm-project-implementation-costs-on-pipedrive\" >CRM project implementation costs on Pipedrive<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#company-1-small-business-or-agency-with-up-to-3-users\" >Company 1 Small business or agency with up to 3 users<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#company-2-start-up-%e2%80%93-saas\" >Company 2 Start-up &#8211; SaaS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/pipedrive-pricing\/#company-3-sme-with-subsidiaries-or-bu-of-a-large-group\" >Company 3 SME with subsidiaries or BU of a large group<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"how-much-does-pipedrive-cost-depending-on-your-companys-profile\"><\/span>How much does Pipedrive cost depending on your company&#8217;s profile?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>To make things clearer, I&#8217;ve summarized the costs in a table with three types of company:<\/p>\n<ul>\n<li>Company 1: A small business or B2B agency with few people using CRM (assumed to be 3).<\/li>\n<li>Company 2: A start-up \/ scale-up &#8211; typically a SaaS company.<\/li>\n<li>Company 3: An SME with several subsidiaries, or a business unit within a large group.<\/li>\n<\/ul>\n<div class=\"overflow-x-scroll w-full\">\n<table class=\"table-auto w-full\">\n<thead class=\"bg-gold-500\">\n<tr class=\"text-sm\">\n<th class=\"p-2 border border-slate-600\">Rates &amp; Budgets<\/th>\n<th class=\"p-2 border border-slate-600\">VSE \/ Agency<\/th>\n<th class=\"p-2 border border-slate-600\">Scale-up \/ SaaS<\/th>\n<th class=\"p-2 border border-slate-600\">SMEs with subsidiaries or BUs within a group<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"bg-white\">\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Number of licenses<\/td>\n<td class=\"p-2 border border-slate-600\">3<\/td>\n<td class=\"p-2 border border-slate-600\">10<\/td>\n<td class=\"p-2 border border-slate-600\">20<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Number of contacts<\/td>\n<td class=\"p-2 border border-slate-600\">2 000<\/td>\n<td class=\"p-2 border border-slate-600\">10 000<\/td>\n<td class=\"p-2 border border-slate-600\">30 000<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Recommended license<\/td>\n<td class=\"p-2 border border-slate-600\">Advanced<\/td>\n<td class=\"p-2 border border-slate-600\">Professional<\/td>\n<td class=\"p-2 border border-slate-600\">Power<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">License fees<\/td>\n<td class=\"p-2 border border-slate-600\">44\u20ac* \/ user \/ month<\/td>\n<td class=\"p-2 border border-slate-600\">64\u20ac* \/ user \/ month<\/td>\n<td class=\"p-2 border border-slate-600\">79\u20ac* \/ user \/ month<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Recommended Option 1 &#8211; Pipedrive Campaigns<\/td>\n<td class=\"p-2 border border-slate-600\">24\/month<\/td>\n<td class=\"p-2 border border-slate-600\">72\u20ac \/ month<\/td>\n<td class=\"p-2 border border-slate-600\">199\u20ac \/ month<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Option 2 recommended &#8211; Lead booster \/ month<\/td>\n<td class=\"p-2 border border-slate-600\"><\/td>\n<td class=\"p-2 border border-slate-600\">39 \u20ac \/ month<\/td>\n<td class=\"p-2 border border-slate-600\">39 \u20ac \/ month<\/td>\n<\/tr>\n<tr class=\"text-sm font-medium bg-gold-500 bg-opacity-10\">\n<td class=\"p-2 border border-slate-600\"><b>Total Licenses<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>156 \u20ac \/ month<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>751\u20ac \/ month<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>1,818\u20ac \/ month<\/b><\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Audit, needs analysis and recommendations<\/td>\n<td class=\"p-2 border border-slate-600\"><\/td>\n<td class=\"p-2 border border-slate-600\"><\/td>\n<td class=\"p-2 border border-slate-600\">3 000 \u20ac<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Implementation &amp; Integration<\/td>\n<td class=\"p-2 border border-slate-600\">From \u20ac2,500<\/td>\n<td class=\"p-2 border border-slate-600\">10 days &#8211; From \u20ac6,000<\/td>\n<td class=\"p-2 border border-slate-600\">25 days &#8211; From \u20ac15,000<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Training<\/td>\n<td class=\"p-2 border border-slate-600\"><\/td>\n<td class=\"p-2 border border-slate-600\">3 days &#8211; \u20ac3,000<\/td>\n<td class=\"p-2 border border-slate-600\">10 days &#8211; \u20ac7,000<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Maintenance<\/td>\n<td class=\"p-2 border border-slate-600\">0.25 days per month &#8211; 125 \u20ac \/ month<\/td>\n<td class=\"p-2 border border-slate-600\">2 days per month &#8211; \u20ac1000 \/ month<\/td>\n<td class=\"p-2 border border-slate-600\">10 days per month &#8211; \u20ac5,000 \/ month<\/td>\n<\/tr>\n<tr class=\"text-sm font-medium bg-gold-500 bg-opacity-10\">\n<td class=\"p-2 border border-slate-600\"><b>Total service providers<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>2 500\u20ac + 150\u20ac \/ month<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>9,000\u20ac + 1,000\u20ac \/ month<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>22,000\u20ac + 5,000\u20ac \/ month<\/b><\/td>\n<\/tr>\n<tr class=\"text-sm font-medium bg-gold-500 bg-opacity-10\">\n<td class=\"p-2 border border-slate-600\"><b>Year 1 total<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>6 172\u20ac<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>30 012\u20ac<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>103 816\u20ac<\/b><\/td>\n<\/tr>\n<tr class=\"text-sm font-medium bg-gold-500 bg-opacity-10\">\n<td class=\"p-2 border border-slate-600\"><b>Year 2 total<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>3672\u20ac<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>21 012\u20ac<\/b><\/td>\n<td class=\"p-2 border border-slate-600\"><b>81 816\u20ac<\/b><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>*Prices shown are for non-binding offers. If you choose annual billing, you can benefit from a discount of around 30%. <\/p>\n<h2><span class=\"ez-toc-section\" id=\"pipedrive-license-prices\"><\/span>Pipedrive license prices<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-59892\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-prix.png\" alt=\"pipedrive price\" width=\"2048\" height=\"1068\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-prix.png 2048w, https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-prix-300x156.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-prix-1024x534.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-prix-768x400.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-prix-1536x801.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p>Pipedrive is one of the most comprehensive CRMs available, especially for <a href=\"https:\/\/salesdorado.com\/en\/crm\/sales-pipeline\/\">pipeline management<\/a>. This software has the advantage of very competitive rates. The principle is to pay one access per user per month. <\/p>\n<p> It is possible to connect up to 3 people to the same user at the same time, but be careful not to play the rapiate, as this is useful for giving access to sales representatives, for example.<\/p>\n<p>I recommend that you give each salesperson access so that they can synchronize their e-mails and diaries, and so that you can monitor activities.<\/p>\n<p>Before talking about license levels, note that Pipedrive is one of the only CRMs that doesn&#8217;t limit you in terms of number of contacts! You can import 1 million contacts with a single license at \u20ac24 per month. Treat yourself!<\/p>\n<p>On the other hand, Pipedrive limits the number of deals, custom fields and reports, depending on your subscription level.<\/p>\n<div class=\"overflow-x-scroll w-full\">\n<table class=\"table-fixed\">\n<thead class=\"bg-gold-500\">\n<tr class=\"text-sm\">\n<th class=\"p-2 border border-slate-600\"><\/th>\n<th class=\"p-2 border border-slate-600 w-32\">Essential<\/th>\n<th class=\"p-2 border border-slate-600 w-32\">Advanced<\/th>\n<th class=\"p-2 border border-slate-600 w-32\">Professional<\/th>\n<th class=\"p-2 border border-slate-600 w-32\">Power<\/th>\n<th class=\"p-2 border border-slate-600 w-32\">Enterprise<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"bg-white\">\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Business in progress (by company)<\/td>\n<td class=\"p-2 border border-slate-600\">3 000<\/td>\n<td class=\"p-2 border border-slate-600\">10 000<\/td>\n<td class=\"p-2 border border-slate-600\">100 000<\/td>\n<td class=\"p-2 border border-slate-600\">200 000<\/td>\n<td class=\"p-2 border border-slate-600\">On request<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Custom fields (by company)<\/td>\n<td class=\"p-2 border border-slate-600\">30<\/td>\n<td class=\"p-2 border border-slate-600\">100<\/td>\n<td class=\"p-2 border border-slate-600\">300<\/td>\n<td class=\"p-2 border border-slate-600\">500<\/td>\n<td class=\"p-2 border border-slate-600\">On request<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Reports (per user)<\/td>\n<td class=\"p-2 border border-slate-600\">15<\/td>\n<td class=\"p-2 border border-slate-600\">30<\/td>\n<td class=\"p-2 border border-slate-600\">150<\/td>\n<td class=\"p-2 border border-slate-600\">250<\/td>\n<td class=\"p-2 border border-slate-600\">On request<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Customized visibility groups (by company)<\/td>\n<td class=\"p-2 border border-slate-600\">0<\/td>\n<td class=\"p-2 border border-slate-600\">0<\/td>\n<td class=\"p-2 border border-slate-600\">3<\/td>\n<td class=\"p-2 border border-slate-600\">15<\/td>\n<td class=\"p-2 border border-slate-600\">On request<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Authorization packages (by company)<\/td>\n<td class=\"p-2 border border-slate-600\">0<\/td>\n<td class=\"p-2 border border-slate-600\">0<\/td>\n<td class=\"p-2 border border-slate-600\">2<\/td>\n<td class=\"p-2 border border-slate-600\">10<\/td>\n<td class=\"p-2 border border-slate-600\">On request<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Teams (by company)<\/td>\n<td class=\"p-2 border border-slate-600\">0<\/td>\n<td class=\"p-2 border border-slate-600\">0<\/td>\n<td class=\"p-2 border border-slate-600\">3<\/td>\n<td class=\"p-2 border border-slate-600\">15<\/td>\n<td class=\"p-2 border border-slate-600\">On request<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Active automations (by company)<\/td>\n<td class=\"p-2 border border-slate-600\">0<\/td>\n<td class=\"p-2 border border-slate-600\">30<\/td>\n<td class=\"p-2 border border-slate-600\">60<\/td>\n<td class=\"p-2 border border-slate-600\">90<\/td>\n<td class=\"p-2 border border-slate-600\">180<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Regarding the choice of license, you can forget about the first Essential level, as you won&#8217;t have access to email synchronization.<\/p>\n<p>If your needs are just as limited, I suggest you take a look at the CRM templates on <a href=\"\/go\/notion\" target=\"_blank;\" rel=\"noopener\">Notion<\/a> or Airtable. You&#8217;ll get the same functionality for free for life!<\/p>\n\n<p>In my opinion, the Advanced level is the best license for getting started with Pipedrive, and it can take you a long, long way.<\/p>\n<p>If I had to give you a schema for determining your licensing needs, it would be related to your number of active users:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><b>1 to 5 users<\/b>: Advanced ideal! Professional if you think you need a lot of reporting.<\/li>\n<li><b>5 to 10 users<\/b>: The ideal professional! You may want to look into Power licensing, especially if you want to &#8220;partition&#8221; user views and accesses.<\/li>\n<li><b>10 users<\/b>: Power ideal, especially if you need to manage teams, advanced reporting, etc.<\/li>\n<li>Finally, the Enterprise license is especially necessary if you have more than 100 users, and especially if you have intensive API integration with your ERP. In this case, the number of API calls will be the deciding factor.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"pipedrive-add-ons-and-other-hidden-costs\"><\/span>Pipedrive add-ons and other hidden costs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The principle of Pipedrive add-ons is to pay per month, whatever your number of users.<\/p>\n<div class=\"blocTips primary-light\">\n<p><i class=\"fa fa-lightbulb-o\"><\/i><span class=\"title is-5\">Alternatives to Pipedrive add-ons<\/span><\/p>\n<p>Pipedrive <a href=\"https:\/\/www.pipedrive.com\/en\/marketplace\" target=\"_blank\" rel=\"noopener\">&#8216;s marketplace<\/a> is packed with connected applications, so don&#8217;t hesitate to compare Pipedrive&#8217;s adds on with the solutions offered on the marketplace. Whenever possible, I&#8217;ll point you in the direction of interesting alternatives on the Pipedrive marketplace.<\/p>\n<\/div>\n<p>There are 5 official Pipedrive add-ons.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1-pipedrive-campaigns\"><\/span>#1 Pipedrive Campaigns<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52305\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-campaigns.gif\" alt=\"\" width=\"1086\" height=\"722\"\/><\/p>\n<p>Pipedrive Campaign is the native marketing campaign manager offered by Pipedrive (since 2022). To find out more, please refer to <a href=\"https:\/\/salesdorado.com\/en\/b2b-marketing\/marketing-automation-software\/campaigns-by-pipedrive-francois-xavier-morres-opinion\/\">my article on the subject<\/a>! <\/p>\n<p>From \u20ac16 per month for 1,000 eligible contacts in your Pipedrive database. You can increase or decrease your package during the month.<\/p>\n<p>Overall, prices are higher than for <a href=\"https:\/\/salesdorado.com\/en\/automation\/brevo-review\/\">Brevo<\/a> or Mailjet, but the advantage of Pipedrive Campaigns is that it&#8217;s totally integrated with your Pipedrive account. So there&#8217;s no synchronization to manage with an external tool. This is clearly the add-on to consider very quickly, as it&#8217;s a good complement to help your sales teams set up a nurturing tool for your cold or lukewarm leads. <\/p>\n\n<p>Interesting alternatives are Mailchimp and Brevo.<\/p>\n<p>Please note that the integrations offered on the marketplace are unidirectional, i.e. from Pipedrive to Mailchimp or Brevo. If you wish to retrieve information from your emailing software on Pipedrive (which I strongly recommend), you&#8217;ll need to use <a href=\"https:\/\/salesdorado.com\/en\/automation\/alternatives-zapier\/\">Zapier or its alternatives<\/a>. <\/p>\n<h3><span class=\"ez-toc-section\" id=\"2-lead-booster\"><\/span>#2 Lead booster<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><iframe class=\"vidyard_iframe mx-auto\" title=\"Pipedrive - Chatbot and Livechat\" src=\"\/\/play.vidyard.com\/mqF64dQSkkGcPciE1mpNTN.html?\" width=\"640\" height=\"360\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>It&#8217;s a mixture of several solutions. From chat to web form to prospector&#8230; A single fee of \u20ac32.5\/month.<\/p>\n<p> Except for the prospector, where it is possible to buy additional credits. Pipedrive offers a 15-day trial.<\/p>\n<p>The chat solution or chatbot is an interesting way of centralizing your needs. Very easy to use, it offers various solutions for programming automations. It&#8217;s very easy to install via a piece of code to be integrated into any website.<\/p>\n<p>The prospector&#8217;s interest, on the other hand, is rather low, especially as the market is full of far more convincing solutions.<\/p>\n<p>The forms solution, to be integrated directly into your site via a code, meets a basic need and can be easily integrated into the CRM system.<\/p>\n<p>To be used for your contact or lead collection forms. The big plus of the solution is its CRM integration, where integrations are either limited or very complex when using other solutions.<\/p>\n<p>In my opinion, Lead Booster is worth considering if you want to concentrate everything in Pipedrive, but fairly quickly I think you&#8217;ll need to look for more specific solutions, and <a class=\"undefined\" href=\"https:\/\/www.pipedrive.com\/en\/marketplace\">Pipedrive&#8217;s marketplace<\/a> is full of innovative solutions.<\/p>\n<p>In any case, for \u20ac39 the price is canon for a chat solution, chatbot and integrated forms. You won&#8217;t find anything cheaper on the market with this level of integration.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3-website-visitors\"><\/span>#3 Website visitors<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><iframe class=\"vidyard_iframe\" title=\"Pipedrive - Web visitors\" src=\"\/\/play.vidyard.com\/aM2jadxhf7qCLz8Ej4UV4G.html?\" width=\"640\" height=\"360\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>This add-on lets you track who&#8217;s visiting your site. Specifically, which company your visitors come from.<\/p>\n<p>Pipedrive is based on the <a class=\"undefined\" href=\"https:\/\/www.leadfeeder.com\/\" target=\"_blank\" rel=\"noopener\">Leadfeeder<\/a> solution.<\/p>\n<p>Rates start from \u20ac49 per month (\u20ac0.25 per unique organization identified). This is particularly attractive if you&#8217;re targeting key accounts or customers in North America.<\/p>\n<p> I found that interest in targets in Europe was lower.<\/p>\n<p>An interesting alternative is <a class=\"undefined\" href=\"https:\/\/outfunnel.com\/\" target=\"_blank\" rel=\"noopener\">Outfunnel<\/a>, which doesn&#8217;t do quite the same thing, but allows you to track and score your users&#8217; visits to your website.<\/p>\n\n<h3><span class=\"ez-toc-section\" id=\"4-smartdoc\"><\/span>#4 Smartdoc<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><iframe class=\"vidyard_iframe\" title=\"eSignatures promo\" src=\"\/\/play.vidyard.com\/msXXTeYAU1BLh3YXfFtHxC.html?\" width=\"640\" height=\"360\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>This is Pipedrive&#8217;s <a class=\"undefined\" href=\"https:\/\/salesdorado.com\/en\/automation\/cpq-configure-price-quote-the-complete-guide\/\">CPQ<\/a> solution for creating purchase orders, contracts or quotations, automatically completing these documents with data from your Pipedrive CRM and collecting <a href=\"https:\/\/salesdorado.com\/en\/closing\/electronic-signature-software-comparison-selection-guide\/\">signatures<\/a> data.<\/p>\n<p>At \u20ac39, you get a complete, easy-to-use solution that&#8217;s 100% compatible with Google Drive (Doc, Sheet, Slide) and the Microsoft suite (Word, Excel, Powerpoint). The solution is free on the Pro, Power and Enterprise plans.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5-project\"><\/span>#5 Project<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52319\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-projects-2.gif\" alt=\"\" width=\"1440\" height=\"667\"\/><\/p>\n<p>To put it simply, with Projet you have a mini <a href=\"https:\/\/salesdorado.com\/en\/automation\/project-management-software\/trello-review\/\">Trello<\/a>.<\/p>\n<p>This is the solution I recommend if, after signing a customer, you have a very linear process to follow.<\/p>\n<p>For example, we have a customer who installs green plants in an office, so we can coordinate his suppliers, deliverers and installers via a single interface.<\/p>\n<p>The rate is \u20ac8 per project user per month. A classic Pipedrive user can view a project, but cannot act on it.<\/p>\n<p>Project is available to all Power and Enterprise subscribers.<\/p>\n<p>Clearly, this is the solution to consider if you want to maintain project management in your Pipedrive, especially if your sales staff have to carry out customer success missions. The best alternatives to Projet on the marketplace are Trello or <a href=\"https:\/\/salesdorado.com\/en\/automation\/review-asana\/\">Asana<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"6-messenger\"><\/span>#6 Messenger<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-52323\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-messenger.png\" alt=\"\" width=\"1440\" height=\"810\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-messenger.png 1440w, https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-messenger-300x169.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-messenger-1024x576.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2023\/11\/pipedrive-messenger-768x432.png 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><\/p>\n<p>I said 5, but it&#8217;s actually 6, because there&#8217;s a hidden add-on on Pipedrive.<\/p>\n<p>Messenger by Pipedrive (in beta version) lets you consolidate conversations with your customers from Facebook Messenger and Whatsapp business.<\/p>\n<p>You can also manage replies directly, and the big plus is that you can link the conversation to a contact or business.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"crm-project-implementation-costs-on-pipedrive\"><\/span>CRM project implementation costs on Pipedrive<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>For a Pipedrive integration, I&#8217;ll try to give you some projections by scenario, assuming that you entrust the whole thing to an external agency.<\/p>\n<p>As a reminder, our &#8220;typical&#8221; companies are:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Company 1: A very small business or B2B agency with comparatively few CRM staff<\/li>\n<li>Company 2: A start-up \/ scale-up &#8211; typically a SaaS company<\/li>\n<li>Company 3: An SME with several subsidiaries, or a business unit in a large group<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"company-1-small-business-or-agency-with-up-to-3-users\"><\/span>Company 1: Small business or agency with up to 3 users<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Recommended license: Advanced &#8211; \u20ac44 x 3 users = \u20ac132 per month<\/li>\n<li>Add on recommended : Pipedrive Campaign for 1000 contacts: \u20ac16 per month<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4 class=\"text-base\">Framing<\/h4>\n<p>This is the first integration of a true CRM. There&#8217;s an Excel file to import: the <a href=\"https:\/\/salesdorado.com\/en\/crm\/customer-database\/\">customer file<\/a> with hot prospects.<\/p>\n<p>You need to define the scenarios of the various users within the CRM: who does what and how on a day-to-day basis.<\/p>\n<p>Your requirements are fairly standard for a Pipedrive integrator, and scoping is generally included in the integration service.<\/p>\n<h4 class=\"text-base\">Configuration &amp; integration<\/h4>\n<p>You need to configure your Pipedrive instance for the 7 basic functions:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Brochure box<\/li>\n<li>Business \/ Opportunity<\/li>\n<li>Email &amp; calendar synchronization<\/li>\n<li>Custom field settings for Contacts, Company, Business<\/li>\n<li>Activity screen configuration<\/li>\n<li>A monthly management dashboard with a dozen reports<\/li>\n<li>Setting up Pipedrive Campaigns with a template<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Approximately 3 to 4 days&#8217; service required. Budget around \u20ac2,500 for a fully operational Pipedrive in line with your usage scenarios.<\/p>\n<h4 class=\"text-base\">Training<\/h4>\n<p>In principle, training isn&#8217;t essential: you&#8217;ve taken part in the integration, you&#8217;ve benefited from live training and you can easily train your users.<\/p>\n<h4 class=\"text-base\">Maintenance \/ Sales Ops<\/h4>\n<p>Ideally, I recommend a one-day service every 3\/4 months to review your usage, upgrade your automations, update your dashboards, optimize the deliverability of your newsletters and possibly integrate a third-party tool.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"company-2-start-up-%e2%80%93-saas\"><\/span>Company 2: Start-up &#8211; SaaS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You&#8217;re already using a structured CRM, but the data is disparate (duplicates, triplicates, non-homogeneous, etc.), the dashboards don&#8217;t enable fine-tuned management of sales activity, and integrations need to be finalized both upstream with prospecting tools and downstream with the ERP or business solution (often developed in-house) and an advanced <a href=\"https:\/\/salesdorado.com\/en\/customer-retention\/best-ticketing-software\/\">ticketing solution<\/a> such as <a href=\"https:\/\/salesdorado.com\/en\/customer-retention\/crisp-review\/\">Crisp<\/a> or <a href=\"https:\/\/salesdorado.com\/en\/customer-retention\/zendesk-review\/\">Zendesk<\/a>.<\/p>\n<ul>\n<li>Already integrated CRM or migration from another solution.<\/li>\n<li>Generally speaking, CRM processes have been built up over time, with each user following his or her own scenarios.<\/li>\n<li>Disparate data (duplicates, triplicates, non-homogeneous, etc.)<\/li>\n<li>Dashboards don&#8217;t enable fine-tuned management of sales activity<\/li>\n<li>Integrations to be finalized,<\/li>\n<\/ul>\n<ul>\n<li>Recommended license: Professional &#8211; \u20ac64 x 10 users = \u20ac640 per month<\/li>\n<li>Recommended add-ons\n<ul class=\"check\">\n<li>Pipedrive Campaigns for 5000 contacts: \u20ac42 per month<\/li>\n<li>Lead booster for chats, chatbots and webforms in particular: 32.50 x 12: 390\u20ac per year<\/li>\n<li>Smart doc: offered with the professional license<\/li>\n<\/ul>\n<\/li>\n<li>Recommended integrations:\n<ul class=\"check\">\n<li>Outfunnel for scoring and synchronizing contacts.<\/li>\n<li>Aircall, RingOver or Just call as <a href=\"https:\/\/salesdorado.com\/en\/cold-calling\/ip-telephony-solutions\/\">VOIP solutions<\/a>.<\/li>\n<li>A <a href=\"https:\/\/salesdorado.com\/en\/sdr-tools\/cold-email-tools\/\">cold email solution<\/a> like <a href=\"\/go\/lemlist\">Lemlist<\/a> or <a href=\"\/go\/lgm\">La Growth Machine<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Synchronization with Slack, and a <a href=\"https:\/\/salesdorado.com\/en\/automation\/project-management-tools\/\">project management tool<\/a> like Trello or Asana<\/li>\n<\/ul>\n<p>For this exercise, I counted 10 users:<\/p>\n<ul>\n<li>A head of sales<\/li>\n<li>5 sales<\/li>\n<li>2 marketers (Manager + trainee)<\/li>\n<li>2 founders<\/li>\n<\/ul>\n<h4 class=\"text-base\">Framing the CRM project<\/h4>\n<p>Your needs are fairly standard for a Pipedrive integrator, excluding API integration and\/or particularly complex business processes. In general, this will be offered with the integration service.<\/p>\n<h4 class=\"text-base\">Configuration &amp; integration<\/h4>\n<p>In addition to the basic configuration, you need to add a few more advanced elements<\/p>\n<ul>\n<li>Creation of products with their own taxonomy<\/li>\n<li>Activity screen configuration with different routines for SDR and Account Executives<\/li>\n<li>A monthly management dashboard with a dozen reports<\/li>\n<li>A weekly management dashboard for the weekly meeting<\/li>\n<li>A dashboard by user type<\/li>\n<li>Creating automations<\/li>\n<li>Integration of sales tunnel(s) with connection to online forms<\/li>\n<li>Coaching \/ support for API connection with the business database<\/li>\n<\/ul>\n<h4 class=\"text-base\">Training<\/h4>\n<p>For a team of 10 people, you can count on one day for training the super administrator + two days for training all the users.<\/p>\n<p>Training will take the form of real-life case studies.<\/p>\n<p>A word of advice: divide your training into 3 or 4 remote sessions, in small groups of 3\/4 people, to enable your users to gradually get into use and maximize adoption.<\/p>\n<h4 class=\"text-base\">Maintenance \/ Sales Ops<\/h4>\n<p>Ideally, I&#8217;d recommend 2 days a month, or 1\/2 day a week, to carry out a Sales Ops mission: i.e. to ensure that the CRM is up to date, that usage is consistent, to optimize dashboards, to deploy new automations, to pilot the sending of a newsletter, to integrate new solutions, etc.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"company-3-sme-with-subsidiaries-or-bu-of-a-large-group\"><\/span>Company 3: SME with subsidiaries or BU of a large group<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A CRM is already integrated, with over a million records between contacts, emails, tasks, activities and so on.<\/p>\n<p>Generally speaking, CRM processes have been built up on a piecemeal basis, with each user following his or her own scenarios, and the whole team not adopting them.<\/p>\n<p>Data is disparate (duplicates, triplicates, non-homogeneous, etc.), dashboards do not enable fine-tuned management of sales and marketing activities, and integrations need to be finalized, both upstream with prospecting tools and downstream with ERP or business solutions (often developed in-house) and an advanced ticketing solution such as Crisp or Zendesk.<\/p>\n<p>Team management is opaque in CRM, and practices are not homogeneous. The need for integration with the technical ecosystem is very strong, not only with the business solution, but also with ERP, the Group&#8217;s data-lake and the internal reporting tool.<\/p>\n<ul>\n<li>Recommended license: Power &#8211; \u20ac79 x 10 users = \u20ac790 per month<\/li>\n<li>Recommended add-ons :\n<ul class=\"check\">\n<li>Pipedrive Campaigns for 10,000 contacts: 90 per month<\/li>\n<li>Lead booster for chats, chatbots and webforms in particular: 32.50 x 12: 390 per year<\/li>\n<li>Smart doc: offered with the professional license<\/li>\n<\/ul>\n<\/li>\n<li>Recommended integrations:\n<ul class=\"check\">\n<li>Outfunnel for scoring and synchronizing contacts.<\/li>\n<li>Aircall, RingOver or Just call as <a href=\"https:\/\/salesdorado.com\/en\/cold-calling\/ip-telephony-solutions\/\">VOIP solutions<\/a><\/li>\n<li>A <a href=\"https:\/\/salesdorado.com\/en\/sdr-tools\/cold-email-tools\/\">cold email solution<\/a> like <a href=\"\/go\/lemlist\">Lemlist<\/a> or <a href=\"\/go\/lgm\">La Growth Machine<\/a><\/li>\n<li>Synchronization with Slack and Trello \/ Asana<\/li>\n<\/ul>\n<p>For this exercise, I counted 20 users:<\/p>\n<ul>\n<li>A head of sales<\/li>\n<li>4 SDRs<\/li>\n<li>11 sales (AE)<\/li>\n<li>A marketing manager<\/li>\n<li>3 marketers<\/li>\n<\/ul>\n<h4 class=\"text-base\">Framing the CRM project<\/h4>\n<p>A minimum budget of \u20ac3,000, i.e. 3 \/ 4 days for the audit, recommendation and deployment roadmap. This phase is important to properly calibrate the integration mission. The teams are now fully operational, so we need to adapt Pipedrive to the uses already in place and connect the CRM to APIs for a seamless experience.<\/p>\n<h4 class=\"text-base\">Configuration &amp; integration<\/h4>\n<p>In addition to the intermediate configuration, we need to add a few more elements:<\/p>\n<ul>\n<li>Configuring user rights and team views<\/li>\n<li>Business &#8211; on several pipelines<\/li>\n<li>Mapping and drafting of all usage scenarios<\/li>\n<li>API integration with the entire ecosystem<\/li>\n<\/ul>\n<p>A minimum of 20 days&#8217; service is required. Budget around \u20ac15,000 for a fully operational Pipedrive in line with your usage scenarios and third-party integrations.<\/p>\n<h4 class=\"text-base\">Training<\/h4>\n<p>For a team of 20 people, you can count on three days for training the sales &amp; marketing super-administrators + seven days for training all 15 users. The training will take the form of real-life case studies.<\/p>\n<p>A word of advice: divide your training into 3 or 4 remote sessions, with user groups of 2\/3 people, to enable your users to gradually get into use and maximize adoption.<\/p>\n<h4 class=\"text-base\">Maintenance \/ Sales Ops<\/h4>\n<p>Ideally, I&#8217;d recommend 10 days a month, or 2.5 days a week, to carry out a Sales Operations mission: ensuring that the CRM is up to date, that usage is homogeneous, that reporting tools are up to date, deploying new automations, managing the sending of newsletters, integrating new solutions, importing new data or challenging API integrations, regularly cleaning \/ de-duplicating \/ enriching the database, administering the tools stack, supporting new users, etc.<\/p><\/li>\n<\/ul>\n<div style=\"display: none;\"\n    class=\"kk-star-ratings kksr-valign-bottom kksr-align-center \"\n    data-id=\"52423\"\n    data-slug=\"\">\n    <div class=\"kksr-stars\">\n    <div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    <div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n    <div class=\"kksr-legend\">\n            <span class=\"kksr-muted\">Qu'avez-vous pens\u00e9 de cet article?<\/span>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pipedrive is a relatively inexpensive solution in terms of licenses, costing around \u20ac50 per user, [&hellip;]<\/p>\n","protected":false},"author":560,"featured_media":59363,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[225,231,234],"tags":[312,313],"class_list":["post-52423","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automation","category-crm","category-crm-software","tag-guides","tag-tools"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pipedrive pricing : Discover our prices in 2026 | Plans &amp; Prestas<\/title>\n<meta name=\"description\" content=\"Fran\u00e7ois-Xavier Morre, founder of PulpmeUp (Pipedrive agency), explains Pipedrive&#039;s pricing and deployment costs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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