{"id":64712,"date":"2025-10-22T12:19:59","date_gmt":"2025-10-22T12:19:59","guid":{"rendered":"https:\/\/salesdorado.com\/uncategorized\/avis-nutshell-crm\/"},"modified":"2025-11-05T11:31:27","modified_gmt":"2025-11-05T11:31:27","slug":"review-nutshell-crm","status":"publish","type":"post","link":"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/","title":{"rendered":"Our review of Nutshell, a CRM software for SMEs"},"content":{"rendered":"<p>&#8220;Nutshell&#8221; : this name fits in well with the identity of this <a href=\"https:\/\/salesdorado.com\/en\/crm\/\">CRM<\/a>: a solution that gets straight to the point and doesn&#8217;t get bogged down in superfluous complexity. Nutshell has the advantage of offering both a fluid user experience and a wealth of functions.<\/p>\n<p>It&#8217;s a far cry from the gasworks of <a href=\"https:\/\/salesdorado.com\/en\/crm\/salesforce-review\/\">Salesforce<\/a> or <a href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/hubspot-crm-review\/\">HubSpot<\/a>. With Nutshell, everything is designed to get straight to the point: tracking opportunities, nurturing prospects, collaborating effectively and maintaining visibility over the <a href=\"https:\/\/salesdorado.com\/en\/crm\/sales-cycle-stages\/\">sales cycle<\/a>. It&#8217;s a pragmatic, well-executed tool, with a strong emphasis on ease of adoption.<\/p>\n<p>So, yes, Nutshell remains above all a field CRM: the automation, <a href=\"https:\/\/salesdorado.com\/en\/automation\/sales-reporting-tools\/\">reporting<\/a> and marketing functions are simpler than those of the market giants, but for an SME, that&#8217;s more than enough. The tool covers the essentials, and does so quite well.<\/p>\n<p>In this article, we take a detailed look at Nutshell&#8217;s strengths and limitations, its main features and pricing, to help you see if this <a href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/\">CRM software<\/a> might be right for your organization.<\/p>\n<div class=\"blocTips info-light\">\n<p><span class=\"title is-5\">Try Nutshell for free<\/span><\/p>\n<p>The best way to make up your own mind about Nutshell is to try it out. The publisher offers a free 14-day trial period, with no credit card required. You&#8217;ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64553\" src=\"\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png\" alt=\"\" width=\"1500\" height=\"759\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png 1500w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-300x152.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-1024x518.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-768x389.png 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/p>\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Try Nutshell for free\" href=\"https:\/\/www.nutshell.com\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Nutshell for free<\/a><\/div>\n<\/div>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Sommaire<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#our-opinion-on-nutshell-crm%e2%80%a6in-a-nutshell\" >Our opinion on Nutshell CRM&#8230;in a nutshell<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#pros-cons\" >Pros &amp; Cons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#our-opinion-of-nutshells-main-features\" >Our opinion of Nutshell&#8217;s main features<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#crm-and-sales-pipeline\" >CRM and sales pipeline<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#contact-and-activity-management\" >Contact and activity management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#automation-sequences\" >Automation &amp; sequences<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#marketing-features\" >Marketing features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#mobile-application\" >Mobile application<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#nutshell-reviews-customer-service\" >Nutshell Reviews Customer Service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#nutshell-reviews-integrations-ecosystem\" >Nutshell Reviews Integrations &amp; Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#nutshell-review-prices-and-value-for-money\" >Nutshell review Prices and value for money<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#nutshell-sales\" >Nutshell Sales<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#nutshell-marketing\" >Nutshell Marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#nutshell-engagement\" >Nutshell Engagement<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#add-ons\" >Add-ons<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/salesdorado.com\/en\/crm\/crm-software\/review-nutshell-crm\/#verdict-salesdorado\" >Verdict Salesdorado<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"our-opinion-on-nutshell-crm%e2%80%a6in-a-nutshell\"><\/span>Our opinion on Nutshell CRM&#8230;in a nutshell<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"overflow-x-scroll w-full\">\n<table class=\"table-auto w-full\">\n<thead class=\"bg-gold-500\">\n<tr class=\"text-sm\">\n<th class=\"p-2 border border-slate-600\">Perimeter<\/th>\n<th class=\"p-2 border border-slate-600\">Score<\/th>\n<th class=\"p-2 border border-slate-600\">Salesdorado&#8217;s review<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"bg-white\">\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Overall rating<\/td>\n<td class=\"p-2 border border-slate-600\">4,5 \/ 5<\/td>\n<td class=\"p-2 border border-slate-600\">A reliable, clear and pragmatic CRM, perfectly calibrated for SMEs. The tool does exactly what it promises: managing sales, contacts and opportunities without unnecessary complexity. It&#8217;s an interesting solution for small and medium-sized businesses looking to improve their sales discipline.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Ease of use<\/td>\n<td class=\"p-2 border border-slate-600\">4,7 \/ 5<\/td>\n<td class=\"p-2 border border-slate-600\">This is clearly one of Nutshell&#8217;s major strengths. The interface is fluid, logical and pleasant to use on a daily basis. Navigation is frictionless, even for CRM novices. Adoption is rapid and the tool makes you want to use it, which is not always the case with CRM software (we won&#8217;t name names&#8230;).<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">CRM functionalities<\/td>\n<td class=\"p-2 border border-slate-600\">4,3 \/ 5<\/td>\n<td class=\"p-2 border border-slate-600\">Everything is there, well thought out and well integrated: visual pipeline management, opportunity tracking, contact management, automatic reminders, sales forecasts and more. Reporting remains simpler than on Salesforce, but it easily covers the needs of an SME sales team. This is CRM software designed for the needs of SMEs.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Marketing &amp; automation<\/td>\n<td class=\"p-2 border border-slate-600\">4,0 \/ 5<\/td>\n<td class=\"p-2 border border-slate-600\">Email campaigns and forms are well integrated. Automations are easy to configure and sufficient for everyday use (reminders, alerts, assignments). The result is a simple but effective solution for managing lead databases without the need for additional tools.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Mobile application<\/td>\n<td class=\"p-2 border border-slate-600\">4,0 \/ 5<\/td>\n<td class=\"p-2 border border-slate-600\">The application allows you to keep track of your pipeline and contacts on the move, and quickly update your records. There&#8217;s still room for improvement: no push notifications or integrated calls, but for on-the-go use, it does the job.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Integrations<\/td>\n<td class=\"p-2 border border-slate-600\">4,5 \/ 5<\/td>\n<td class=\"p-2 border border-slate-600\">Nutshell&#8217;s ecosystem of integrations is very solid, with over 200 native integrations listed on its marketplace <a href=\"https:\/\/salesdorado.com\/en\/sdr-tools\/apollo-review\/\">(Apollo<\/a>, CallRail, Calendly, QuickBooks, Zoom, Google Workspace, Shopify, Teams, etc.) and compatibility with over 5,000 additional tools via Zapier and viaSocket.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Customer service<\/td>\n<td class=\"p-2 border border-slate-600\">4,8 \/ 5<\/td>\n<td class=\"p-2 border border-slate-600\">Customer service is renowned for its responsiveness. Support is human, competent and accessible to all customers, even on entry-level plans. And that&#8217;s a real point of differentiation in a market where support often comes at a high price.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Value for money<\/td>\n<td class=\"p-2 border border-slate-600\">4,6 \/ 5<\/td>\n<td class=\"p-2 border border-slate-600\">Nutshell offers clear pricing with no hidden charges. The value\/cost ratio is pretty good. You really get what you pay for, especially when compared to the complexity and multiple hidden costs of HubSpot (to name but one).<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"blocTips info-light\">\n<p><span class=\"title is-5\">Try Nutshell for free<\/span><\/p>\n<p>The best way to make up your own mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period<\/strong>, with no credit card required. You&#8217;ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.<\/p>\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Try Nutshell for free\" href=\"https:\/\/www.nutshell.com\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Nutshell for free<\/a><\/div>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"pros-cons\"><\/span>Pros &amp; Cons<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul class=\"points-forts\">\n<li><strong>A modern, ultra-intuitive interface.<\/strong> That&#8217;s the first thing you notice: everything is clear, well-organized and fluid. Navigation is natural, you find what you&#8217;re looking for in just a few clicks, and getting to grips with it is almost immediate. It&#8217;s a CRM that makes you want to use it every day.<\/li>\n<li><strong>A visual and logical pipeline.<\/strong> The pipeline view is a real winner: it lets you track opportunities, conversion stages and priorities at a glance. It&#8217;s a real sales management tool, simple and effective, perfect for structuring sales cycles.<\/li>\n<li><strong>A UX designed with end-users in mind.<\/strong> Nutshell doesn&#8217;t try to do everything, but to do it well. The interface is designed for field salespeople, not system administrators. Daily tasks (adding a contact, scheduling a reminder, moving an opportunity) are really quick and pleasant to perform.<\/li>\n<li><strong>Exemplary customer support.<\/strong> We haven&#8217;t tested it directly, but the majority of users praise the quality and responsiveness of customer service (see, for example, the <a href=\"https:\/\/www.capterra.fr\/software\/144340\/nutshell\" target=\"_blank\" rel=\"noopener\">reviews posted on the B2B review site Capterra<\/a>). What&#8217;s more, support is accessible at all levels, which is quite rare.<\/li>\n<li><strong>Good value for money.<\/strong> No hidden fees, no obscure options. Pricing is simple and transparent, as we&#8217;ll see later in the article, with a true SMB logic. You get what you pay for, especially compared to more complex CRMs where additional costs (integrations, support, automations) mount up quickly.<\/li>\n<li><strong>A practical mobile application.<\/strong> It lets you consult contacts and opportunities, and add notes on the move. Overall, it&#8217;s well-suited to the needs of traveling sales reps, even if some features still need to be improved (activity creation, integrated calls).<\/li>\n<\/ul>\n<ul class=\"points-faibles\">\n<li><strong>A lack of depth on some features.<\/strong> Reporting, in particular, remains fairly basic. Dashboards are sufficient for sales management, but not for detailed analysis. The same applies to marketing functions.<\/li>\n<li><strong>Limited automation.<\/strong> Sales and marketing automation is well thought-out, but deliberately simple. It&#8217;s a far cry from the complex workflows and conditional sequences of HubSpot or Salesforce.<\/li>\n<li><strong>Not suitable for large organizations.<\/strong> Nutshell is clearly aimed at SMEs and small sales teams. More complex structures, with multiple teams or highly customized workflows, will quickly reach the tool&#8217;s limits.<\/li>\n<li><strong>Interface, support and documentation in English only<\/strong>. The tool is entirely English-speaking. For teams not at ease with the language of Shakespeare, this can be a real barrier to adoption. A real pity.<\/li>\n<\/ul>\n<div class=\"blocTips info-light\">\n<p><span class=\"title is-5\">Try Nutshell for free<\/span><\/p>\n<p>The best way to make up your mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period<\/strong>, with no credit card required. You&#8217;ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64553\" src=\"\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png\" alt=\"\" width=\"1500\" height=\"759\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png 1500w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-300x152.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-1024x518.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-768x389.png 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/p>\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Try Nutshell for free\" href=\"https:\/\/www.nutshell.com\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Nutshell for free<\/a><\/div>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"our-opinion-of-nutshells-main-features\"><\/span>Our opinion of Nutshell&#8217;s main features<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"crm-and-sales-pipeline\"><\/span>CRM and sales pipeline<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The heart of Nutshell, as with any sales CRM, is its <a href=\"https:\/\/salesdorado.com\/en\/crm\/sales-pipeline\/\">sales pipeline<\/a>. The interface is clear, visual and easy to read. Each opportunity is represented in a map view, enabling you to track the progress of deals at a glance. You simply drag and drop opportunities from one stage to the next.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64609\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-pipeline-commercial.png\" alt=\"\" width=\"2046\" height=\"960\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-pipeline-commercial.png 2046w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-pipeline-commercial-300x141.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-pipeline-commercial-1024x480.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-pipeline-commercial-768x360.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-pipeline-commercial-1536x721.png 1536w\" sizes=\"(max-width: 2046px) 100vw, 2046px\" \/><\/p>\n<p>The stages are of course fully customizable: you can adapt the pipeline to your sales cycle, define closing probabilities, set revenue or conversion targets and track the performance of each salesperson.<\/p>\n<p>Dashboards show sales won, opportunities in progress, conversion rates and pipeline value in real time.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64605\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-sales-scaled.png\" alt=\"\" width=\"2048\" height=\"971\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-sales-scaled.png 2048w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-sales-300x142.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-sales-1024x485.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-sales-768x364.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-sales-1536x728.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64601\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-funnel-scaled.png\" alt=\"\" width=\"2048\" height=\"956\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-funnel-scaled.png 2048w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-funnel-300x140.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-funnel-1024x478.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-funnel-768x359.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-reporting-funnel-1536x717.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<div class=\"blocTips primary-light\">\n<p><i class=\"fa fa-lightbulb-o\"><\/i> <span class=\"title is-5\">Salesdorado&#8217;s review<\/span><\/p>\n<p>There&#8217;s nothing wrong with Nutshell&#8217;s pipeline, even if, let&#8217;s be honest, most CRMs on the market have reached this standard. We&#8217;ve got everything we need: a readable, customizable view that&#8217;s easy to use, with no need for cumbersome parameterization or endless training.<\/p>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"contact-and-activity-management\"><\/span>Contact and activity management<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Like any good B2B CRM, Nutshell manages business relationships on two levels: contacts (or interlocutors) and accounts (or companies).<\/p>\n<p>Each contact sheet contains essential information (contact details, position, exchange history, documents, related opportunities).<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64565\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-1-scaled.png\" alt=\"\" width=\"2048\" height=\"929\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-1-scaled.png 2048w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-1-300x136.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-1-1024x464.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-1-768x348.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-1-1536x697.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64561\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-2.png\" alt=\"\" width=\"1500\" height=\"721\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-2.png 1500w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-2-300x144.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-2-1024x492.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-leads-2-768x369.png 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/p>\n<p>Account cards, on the other hand, centralize data at company level: size, sector, associated pipeline and all related contacts. This dual reading enables the relationship to be monitored both individually and globally.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64557\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-compte-entreprise.png\" alt=\"\" width=\"1500\" height=\"697\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-compte-entreprise.png 1500w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-compte-entreprise-300x139.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-compte-entreprise-1024x476.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-fiche-compte-entreprise-768x357.png 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/p>\n<p>Interactions (emails, calls, meetings, WhatsApp) are automatically synchronized thanks to native integrations and via the Engagement module. You really do have access to omnichannel management of customer exchanges, which is a very good thing, because it enables you to keep a complete record of your entire customer relationship.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64615\" src=\"\/wp-content\/uploads\/2025\/10\/gestion-sms-nutshell.png\" alt=\"\" width=\"2048\" height=\"963\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/gestion-sms-nutshell.png 2048w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/gestion-sms-nutshell-300x141.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/gestion-sms-nutshell-1024x482.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/gestion-sms-nutshell-768x361.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/gestion-sms-nutshell-1536x722.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64573\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-whatsapp.png\" alt=\"\" width=\"1500\" height=\"713\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-whatsapp.png 1500w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-whatsapp-300x143.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-whatsapp-1024x487.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-whatsapp-768x365.png 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/p>\n<p>In terms of activities, Nutshell offers an integrated calendar to organize reminders, meetings and sales follow-up. Automatic reminders and visualization by day, week or salesperson keep priorities clear.<\/p>\n<p>The overall effect is well thought-out: the salesperson knows what to do, when and for whom, without having to juggle several screens.<\/p>\n<div class=\"blocTips primary-light\">\n<p><i class=\"fa fa-lightbulb-o\"><\/i> <span class=\"title is-5\">Salesdorado&#8217;s review<\/span><\/p>\n<p>Nutshell ticks all the boxes when it comes to contact and account management. The dual level of tracking (contacts and companies) is very well managed, and omnichannel management of interactions (including WhatsApp!) is a real asset.<\/p>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"automation-sequences\"><\/span>Automation &amp; sequences<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Nutshell integrates several automation options designed to simplify the day-to-day work of sales teams without weighing down the tool.<\/p>\n<p>You can automate repetitive tasks, such as creating activities, sending <a href=\"https:\/\/salesdorado.com\/en\/outbound-sales\/cold-email-follow-up\/\">follow up emails<\/a>, notifications or pipeline step changes. These rules are easy to configure, and require no special technical skills.<\/p>\n<p><a href=\"https:\/\/salesdorado.com\/en\/cold-calling\/multi-channel-prospecting-sequences\/\">Email sequences<\/a> enable you to maintain relationships with prospects at every stage of the sales cycle. You can program personalized reminders according to specific triggers (new opportunity, inactivity, change of status). This helps to maintain a good follow-up rhythm without relying solely on the rigor of individual sales reps.<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-64619 aligncenter\" src=\"\/wp-content\/uploads\/2025\/10\/sequence-nutshell-scaled.png\" alt=\"\" width=\"2048\" height=\"770\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/sequence-nutshell-scaled.png 2048w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/sequence-nutshell-300x113.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/sequence-nutshell-1024x385.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/sequence-nutshell-768x289.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/sequence-nutshell-1536x578.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<p>There are also lighter marketing automations: automatic addition of a contact to a campaign, sending a <a href=\"https:\/\/salesdorado.com\/en\/inbound-marketing\/examples-welcome-emails\/\">welcome email<\/a>, updating a field in the prospect file, etc. It&#8217;s simple, intuitive and sufficient for most SMBs, who are looking above all to save time without turning their CRM into a workflow factory.<\/p>\n<div class=\"blocTips primary-light\">\n<p><i class=\"fa fa-lightbulb-o\"><\/i> <span class=\"title is-5\">Salesdorado&#8217;s review<\/span><\/p>\n<p>Nutshell has found the right balance. Automation is sufficiently developed to make life easier for teams, without creating unnecessary complexity. We&#8217;re clearly not at the level of HubSpot or Salesforce in terms of scenario depth, but for SMB use, it&#8217;s more than sufficient and very well executed.<\/p>\n<\/div>\n<div class=\"blocTips info-light\">\n<p><span class=\"title is-5\">Try Nutshell for free<\/span><\/p>\n<p>The best way to make up your mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period<\/strong>, with no credit card required. You&#8217;ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64553\" src=\"\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png\" alt=\"\" width=\"1500\" height=\"759\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png 1500w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-300x152.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-1024x518.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-768x389.png 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/p>\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Try Nutshell for free\" href=\"https:\/\/www.nutshell.com\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Nutshell for free<\/a><\/div>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"marketing-features\"><\/span>Marketing features<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Like more and more B2B CRMs, Nutshell includes a marketing module that lets you launch simple campaigns directly from the CRM. The idea is to centralize data and actions in the same tool: no need to export your contacts to a third-party platform to send a newsletter or a <a href=\"https:\/\/salesdorado.com\/en\/revenue-operations\/lead-nurturing\/\">lead nurturing<\/a> sequence.<\/p>\n<p>You can design emails from customizable templates, target your audiences using CRM segmentation, and track results (open rates, clicks, unsubscribes). Integrated forms make it easy to capture leads on your site, which are automatically added to the CRM with the right status or pipeline.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64581\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-template-email.png\" alt=\"\" width=\"1490\" height=\"1032\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-template-email.png 1490w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-template-email-300x208.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-template-email-1024x709.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-template-email-768x532.png 768w\" sizes=\"(max-width: 1490px) 100vw, 1490px\" \/><\/p>\n<p>The marketing module is deliberately kept simple: it doesn&#8217;t replace a full <a href=\"https:\/\/salesdorado.com\/en\/b2b-marketing\/software-marketing-automation\/\">marketing automation software<\/a>, but it covers the basic needs of an SME very well.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64577\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-editeur-campagne-email-scaled.png\" alt=\"\" width=\"2048\" height=\"1004\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-editeur-campagne-email-scaled.png 2048w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-editeur-campagne-email-300x147.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-editeur-campagne-email-1024x502.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-editeur-campagne-email-768x377.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-editeur-campagne-email-1536x753.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<div class=\"blocTips primary-light\">\n<p><i class=\"fa fa-lightbulb-o\"><\/i> <span class=\"title is-5\">Salesdorado&#8217;s review<\/span><\/p>\n<p>Nutshell&#8217;s marketing module doesn&#8217;t have the sophistication of a dedicated platform, but it ticks the essential boxes. For SMEs, it&#8217;s a real plus: campaigns, forms and automated reminders in the same environment.<\/p>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"mobile-application\"><\/span>Mobile application<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Nutshell offers a <a href=\"https:\/\/salesdorado.com\/en\/crm\/mobile-crm-software\/\">mobile CRM<\/a> application available on iOS and Android, designed to support salespeople in the field. The interface follows the logic of web CRM: simple, readable and focused on essential information. Contacts, opportunities, tasks and upcoming activities can be consulted in a matter of seconds.<\/p>\n<p>You can update files, add notes after an appointment or change the status of an opportunity directly from your smartphone. Convenient for mobile teams or those who alternate between the office and the field. The application also offers partial offline access, so you can continue working even without a connection.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64623\" src=\"\/wp-content\/uploads\/2025\/10\/application-mobile-nutshell.png\" alt=\"\" width=\"1666\" height=\"698\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/application-mobile-nutshell.png 1666w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/application-mobile-nutshell-300x126.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/application-mobile-nutshell-1024x429.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/application-mobile-nutshell-768x322.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/application-mobile-nutshell-1536x644.png 1536w\" sizes=\"(max-width: 1666px) 100vw, 1666px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"nutshell-reviews-customer-service\"><\/span>Nutshell Reviews: Customer Service<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Nutshell&#8217;s customer support is one of its strong points. The publisher relies on human, accessible and responsive support, whatever the plan chosen. Even users of entry-level packages benefit from direct support via chat and email, which is far from the case with most competitors.<\/p>\n<p>On higher levels, it is also possible to schedule telephone sessions or obtain personalized support for account set-up.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64627\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-support-plan.png\" alt=\"\" width=\"1988\" height=\"688\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-support-plan.png 1988w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-support-plan-300x104.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-support-plan-1024x354.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-support-plan-768x266.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-support-plan-1536x532.png 1536w\" sizes=\"(max-width: 1988px) 100vw, 1988px\" \/><\/p>\n<p>In addition, Nutshell offers a well-stocked knowledge base, with video tutorials, regular webinars and a blog dedicated to best business practices.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"nutshell-reviews-integrations-ecosystem\"><\/span>Nutshell Reviews: Integrations &amp; Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Nutshell provides an <a href=\"https:\/\/www.nutshell.com\/integrations-category\/all\" target=\"_blank\" rel=\"noopener\">official marketplace<\/a> listing over 200 native integrations covering most of the needs of a modern SME: prospecting, marketing, <a href=\"https:\/\/salesdorado.com\/en\/closing\/electronic-signature-software-comparison-selection-guide\/\">electronic signature<\/a>, <a href=\"https:\/\/salesdorado.com\/en\/sdr-tools\/best-cold-calling-software\/\">telephony<\/a>, accounting, ecommerce, collaborative tools, etc.<\/p>\n<p>Flagship integrations include Apollo, Calendly, CallRail, LinkedIn Ads, QuickBooks, Shopify, Zoom, Microsoft Teams and, of course, the Google Workspace suite.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64631\" src=\"\/wp-content\/uploads\/2025\/10\/integrations-nutshell.png\" alt=\"\" width=\"1876\" height=\"1092\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/integrations-nutshell.png 1876w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/integrations-nutshell-300x175.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/integrations-nutshell-1024x596.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/integrations-nutshell-768x447.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/integrations-nutshell-1536x894.png 1536w\" sizes=\"(max-width: 1876px) 100vw, 1876px\" \/><\/p>\n<p>Nutshell is also compatible with Zapier and viaSocket, opening the door to over 5,000 additional integrations. So you can connect your CRM to almost any business application.<\/p>\n<div class=\"blocTips primary-light\">\n<p><i class=\"fa fa-lightbulb-o\"><\/i> <span class=\"title is-5\">Salesdorado&#8217;s review<\/span><\/p>\n<p>Nutshell&#8217;s ecosystem is surprisingly mature. More than 200 native integrations and 5,000 connections via Zapier or viaSocket, that&#8217;s impressive for a CRM of this range.<\/p>\n<\/div>\n<div class=\"blocTips info-light\">\n<p><span class=\"title is-5\">Try Nutshell for free<\/span><\/p>\n<p>The best way to make up your own mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period<\/strong>, with no credit card required. You&#8217;ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64553\" src=\"\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png\" alt=\"\" width=\"1500\" height=\"759\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png 1500w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-300x152.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-1024x518.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-768x389.png 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/p>\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Try Nutshell for free\" href=\"https:\/\/www.nutshell.com\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Nutshell for free<\/a><\/div>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"nutshell-review-prices-and-value-for-money\"><\/span>Nutshell review: Prices and value for money<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Nutshell offers a modular pricing structure designed to adapt to company size and needs. The core product, Nutshell Sales, operates on a per-user basis, while the Marketing and Engagement modules are billed on a per-company basis.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"nutshell-sales\"><\/span>Nutshell Sales<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This is the heart of CRM. All plans include the <em>Marketing Foundation<\/em> and <em>Engagement Foundation<\/em> modules free of charge.<\/p>\n<div class=\"overflow-x-scroll w-full\">\n<table class=\"table-auto w-full\">\n<thead class=\"bg-gold-500\">\n<tr class=\"text-sm\">\n<th class=\"p-2 border border-slate-600\">Plan<\/th>\n<th class=\"p-2 border border-slate-600\">Price list (no obligation)<\/th>\n<th class=\"p-2 border border-slate-600\">Key features<\/th>\n<th class=\"p-2 border border-slate-600\">Ideal for<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"bg-white\">\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Foundation<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">13\/user\/month<\/td>\n<td class=\"p-2 border border-slate-600\">Management of contacts, leads and conversations, up to 100 open leads, email and calendar integration.<\/td>\n<td class=\"p-2 border border-slate-600\">Teams who are new to CRM and want to structure their sales processes.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Growth<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">25\/user\/month<\/td>\n<td class=\"p-2 border border-slate-600\">All Foundation functions + extensive performance reporting and analysis capabilities.<\/td>\n<td class=\"p-2 border border-slate-600\">Small teams wishing to measure sales activity and track performance.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Pro<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">42\/user\/month<\/td>\n<td class=\"p-2 border border-slate-600\">Sales automation, advanced reporting, multi-pipelines, API integration.<\/td>\n<td class=\"p-2 border border-slate-600\">SMEs in growth phase, wishing to automate and pilot their pipe more finely.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Business<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">59\/user\/month<\/td>\n<td class=\"p-2 border border-slate-600\">All Pro features + advanced customization, integrated AI, change logs.<\/td>\n<td class=\"p-2 border border-slate-600\">Organizations requiring customized workflows and a higher level of automation.<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Enterprise<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">79\/user\/month<\/td>\n<td class=\"p-2 border border-slate-600\">Advanced access controls, customized reporting, direct SQL, priority support.<\/td>\n<td class=\"p-2 border border-slate-600\">Large organizations or multi-team structures with advanced analytical needs.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"nutshell-marketing\"><\/span>Nutshell Marketing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Nutshell Marketing is billed on a per-company basis and requires an active subscription to Nutshell Sales. The <em>Marketing Foundation<\/em> package is included free of charge. <em>Marketing Pro<\/em>, on the other hand, is priced according to the number of marketing contacts.<\/p>\n<ul>\n<li><strong>Marketing Foundation:<\/strong> included with all Sales plans. Includes email editor, forms, landing pages and attribution reports.<\/li>\n<li><strong>Marketing Pro:<\/strong> rates vary according to the size of your base. The plan allows you to send larger campaigns, gives access to SMS marketing and enriched reports. Each account can send up to 8 times its contact limit per month. Without a Pro subscription, the limit remains 150 marketing emails per month.<\/li>\n<\/ul>\n\n<h3><span class=\"ez-toc-section\" id=\"nutshell-engagement\"><\/span>Nutshell Engagement<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><strong>Nutshell Engagement<\/strong> is also charged per company and included in all Sales plans via the <em>Foundation<\/em> version. It includes form tracking, webchat and unlimited AI chatbot. The <em>Engagement Pro<\/em> version adds SMS capability (mainly available in the US and Canada) and more comprehensive customer conversation features.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"add-ons\"><\/span>Add-ons<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Several add-on modules can be activated \u00e0 la carte :<\/p>\n<ul>\n<li><strong>Quotes &amp; Invoices<\/strong>, which lets you create, send and track quotes and invoices directly from Nutshell. Templates can be customized, and data is synchronized with your opportunities, eliminating the need for double entry.<\/li>\n<li><strong>LeadBoost<\/strong>, an integrated <a href=\"https:\/\/salesdorado.com\/en\/automation\/data-enrichment-b2b-tools\/\">enrichment tool<\/a> that automatically identifies and adds new qualified leads to your pipeline according to your prospecting criteria.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64569\" src=\"\/wp-content\/uploads\/2025\/10\/avis-nutshell-edition-devis-scaled.png\" alt=\"\" width=\"2048\" height=\"1034\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-edition-devis-scaled.png 2048w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-edition-devis-300x151.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-edition-devis-1024x517.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-edition-devis-768x388.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/avis-nutshell-edition-devis-1536x775.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<div class=\"blocTips primary-light\">\n<p><i class=\"fa fa-lightbulb-o\"><\/i> <span class=\"title is-5\">Salesdorado&#8217;s review<\/span><\/p>\n<p>Nutshell&#8217;s pricing structure is clear and flexible. For an SME, the Pro plan probably offers the best balance between price, automation and reporting. The per-user model, combined with the marketing and engagement modules included, makes the investment predictable and scalable. No hidden costs, all-inclusive support and a real effort at clarity: this is a sound, pragmatic approach, perfectly suited to SMEs.<\/p>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"verdict-salesdorado\"><\/span>Verdict Salesdorado<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>As you can see, our overall opinion of Nutshell is very positive. We were pleasantly surprised by the platform.<\/p>\n<p><strong>We recommend Nutshell if<\/strong> you&#8217;re looking for a clear, modern CRM that&#8217;s easy to learn. The tool is really well suited to B2B SMEs that want to centralize their sales, contacts and campaigns without deploying a gas factory. The pipeline is fluid, the interface intuitive and the customer support exemplary. All at a reasonable price, with no hidden costs or mandatory options.<\/p>\n<p><strong>Avoid Nutshell if<\/strong> you need a CRM with advanced automation, reporting or native integrations. The tool does the job perfectly well for a team of 5 to 50 salespeople, but will clearly show its limitations in a complex environment with several teams and customized workflows.<\/p>\n<div class=\"blocTips info-light\">\n<p><span class=\"title is-5\">Try Nutshell for free<\/span><\/p>\n<p>The best way to make up your own mind about Nutshell is to try it out. The publisher offers a <strong>free 14-day trial period<\/strong>, with no credit card required. You&#8217;ll be able to explore the tool in all its functional detail, and get a concrete idea of how easy it is to use.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-64553\" src=\"\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png\" alt=\"\" width=\"1500\" height=\"759\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil.png 1500w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-300x152.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-1024x518.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2025\/10\/nutshell-page-accueil-768x389.png 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/p>\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Try Nutshell for free\" href=\"https:\/\/www.nutshell.com\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Nutshell for free<\/a><\/div>\n<\/div>\n<div style=\"display: none;\"\n    class=\"kk-star-ratings kksr-valign-bottom kksr-align-center \"\n    data-id=\"64712\"\n    data-slug=\"\">\n    <div class=\"kksr-stars\">\n    <div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    <div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n    <div class=\"kksr-legend\">\n            <span class=\"kksr-muted\">Qu'avez-vous pens\u00e9 de cet article?<\/span>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Nutshell&#8221; : this name fits in well with the identity of this CRM: a solution [&hellip;]<\/p>\n","protected":false},"author":2810,"featured_media":64703,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[234],"tags":[],"class_list":["post-64712","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-software"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nutshell Review: What&#039;s the value of this CRM software for SMEs?<\/title>\n<meta name=\"description\" content=\"We&#039;ve tested Nutshell, a CRM software that&#039;s becoming increasingly popular with SMEs. 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