For years, “free CRM” has been a simple loss leader. That may be enough to get you started, but it’s clearly useless beyond that. The simple result was that almost all SMBs who opted for a free version found themselves switching to a paid version after six months. This is exactly what the publishers wanted, and is the basis of the so-called “freemium” model, omnipresent in the SaaS world.<\/p>\n
But things are moving a little in this direction, and some CRM players are now offering really generous free packages<\/strong>. A player like Bitrix24, for example, offers a free CRM with unlimited users, full CRM, integrated telephony, automations and even AI. At this stage, it’s no longer a loss leader, but a real tool that can be sufficient for a small business for several years.<\/p>\n As a result, the question “Free CRM or paid CRM? The real questions are:<\/p>\n We answer your questions.<\/p>\n Sommaire<\/p>\n<\/span><\/div>\n\n