{"id":71834,"date":"2026-09-25T08:00:03","date_gmt":"2026-09-25T08:00:03","guid":{"rendered":"https:\/\/salesdorado.com\/?p=71834"},"modified":"2026-09-24T15:23:38","modified_gmt":"2026-09-24T15:23:38","slug":"tools-record-analyze-sales-calls","status":"publish","type":"post","link":"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/","title":{"rendered":"The Best Tools for Recording and Analyzing Your Sales Calls"},"content":{"rendered":"<p>The first thing that comes to mind when you decide to record your sales calls is to set up an AI note-taker in your calendar. It works great for video conferences. During the first phone call, however, there\u2019s nothing to record: the bot doesn\u2019t have a meeting to join\u2026 Looking for a Fireflies app for your phone? You\u2019ve come to the right place.<\/p>\n<p>Between a note-taking app that costs 15 euros and a platform that costs 500 euros per month, the difference doesn&#8217;t lie in the quality of the AI (because, yes, obviously, all these tools are AI-based) but in what the tool is capable of capturing:<\/p>\n<ul>\n<li>Which one actually records your phone calls (and not just your video calls&#8230;)?<\/li>\n<li>At what team size does a platform costing several hundred euros a month become cost-effective?<\/li>\n<\/ul>\n<p>We compared ten tools, using actual prices for a team of five sales reps. Here\u2019s our complete selection.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_88 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Sommaire<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#which-tool-should-you-choose-to-record-and-analyze-your-calls\" >Which tool should you choose to record and analyze your calls?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#recording-video-calls-fathom-fireflies-noota-leexi\" >Recording video calls Fathom, Fireflies, Noota, Leexi<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#fathom-the-most-generous-free-plan-on-the-market\" >Fathom The Most Generous Free Plan on the Market<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#fireflies-the-searchable-library-of-all-your-calls\" >Fireflies the searchable library of all your calls<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#noota-the-french-publisher-that-keeps-your-data-in-europe\" >Noota The French publisher that keeps your data in Europe<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#leexi-the-note-taking-app-that-integrates-with-your-phone\" >Leexi The Note-Taking App That Integrates with Your Phone<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#analyzing-sales-calls-in-the-crm-modjo-claap-gong\" >Analyzing Sales Calls in the CRM Modjo, Claap, Gong<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#modjo-the-french-leader-in-automated-crm-data-entry\" >Modjo The French Leader in Automated CRM Data Entry<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#claap-a-fixed-price-in-the-face-of-quote-based-platforms\" >Claap A Fixed Price in the Face of Quote-Based Platforms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#gong-the-platform-for-large-sales-organizations\" >Gong the platform for large sales organizations<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#recording-phone-calls-ringover-aircall-allo\" >Recording Phone Calls Ringover, Aircall, Allo<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#ringover-conversational-analysis-as-a-separate-module\" >Ringover Conversational analysis as a separate module<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#aircall-the-broadest-integration-ecosystem\" >Aircall The Broadest Integration Ecosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#allo-ai-powered-phone-service-for-small-teams\" >Allo AI-powered phone service for small teams<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#sales-calls-what-these-tools-dont-record\" >Sales Calls What These Tools Don&#8217;t Record<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#how-much-does-a-sales-call-analytics-tool-cost\" >How much does a sales call analytics tool cost?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#call-recording-6-settings-to-configure-up-front\" >Call Recording 6 Settings to Configure Up Front<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#frequently-asked-questions-about-recording-sales-calls\" >Frequently Asked Questions About Recording Sales Calls<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#can-an-ai-note-taker-record-a-phone-call\" >Can an AI note-taker record a phone call?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#what-free-tool-can-you-use-to-record-and-analyze-your-calls\" >What free tool can you use to record and analyze your calls?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#can-a-customer-call-be-recorded-without-notifying-the-customer\" >Can a customer call be recorded without notifying the customer?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/tools-record-analyze-sales-calls\/#how-long-can-a-call-recording-be-retained\" >How long can a call recording be retained?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"which-tool-should-you-choose-to-record-and-analyze-your-calls\"><\/span>Which tool should you choose to record and analyze your calls?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>For a small team that sells via video calls, Fathom offers the best combination of simplicity and value, with a truly usable free plan. To populate your CRM without manual data entry, Modjo dominates the French market. Finally, to capture phone calls, you\u2019ll need to use your phone system: Ringover, Aircall, or Allo.<\/p>\n<div class=\"overflow-x-scroll w-full\">\n<table class=\"table-auto w-full\">\n<thead class=\"bg-gold-500\">\n<tr class=\"text-sm\">\n<th class=\"p-2 border border-slate-600\">Tool<\/th>\n<th class=\"p-2 border border-slate-600\">What it detects<\/th>\n<th class=\"p-2 border border-slate-600\">Ideal for<\/th>\n<th class=\"p-2 border border-slate-600\">Publisher and data<\/th>\n<th class=\"p-2 border border-slate-600\">Starting price<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"bg-white\">\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Fathom<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Visio<\/td>\n<td class=\"p-2 border border-slate-600\">Get Started Without a Budget<\/td>\n<td class=\"p-2 border border-slate-600\">United States<\/td>\n<td class=\"p-2 border border-slate-600\">Free, then $15 per user per month<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Fireflies<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Visio<\/td>\n<td class=\"p-2 border border-slate-600\">Search call history<\/td>\n<td class=\"p-2 border border-slate-600\">United States<\/td>\n<td class=\"p-2 border border-slate-600\">Free, then $10 per user per month (annual plan)<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Noota<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Video conferencing, in-person meetings, imports<\/td>\n<td class=\"p-2 border border-slate-600\">Stick with a European publisher<\/td>\n<td class=\"p-2 border border-slate-600\">France, data stored in Europe<\/td>\n<td class=\"p-2 border border-slate-600\">Free, then $19\/user\/month with an annual plan<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Leexi<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Video conferencing, in-person meetings, connected telephony<\/td>\n<td class=\"p-2 border border-slate-600\">French-speaking SMEs<\/td>\n<td class=\"p-2 border border-slate-600\">Belgium, AWS Europe hosting<\/td>\n<td class=\"p-2 border border-slate-600\">\u20ac12 per user per month (annual plan)<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Modjo<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Video conferencing, phone calls, emails<\/td>\n<td class=\"p-2 border border-slate-600\">Populate the CRM without manual entry<\/td>\n<td class=\"p-2 border border-slate-600\">France, hosted in Paris<\/td>\n<td class=\"p-2 border border-slate-600\">Based on quote, annual contract<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Claap<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Visio, no robots in the meeting<\/td>\n<td class=\"p-2 border border-slate-600\">Get started with self-service<\/td>\n<td class=\"p-2 border border-slate-600\">France<\/td>\n<td class=\"p-2 border border-slate-600\">Free, then \u20ac24; CRM at \u20ac48<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Gong<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Video Conferencing and Telephony<\/td>\n<td class=\"p-2 border border-slate-600\">Large commercial organizations<\/td>\n<td class=\"p-2 border border-slate-600\">United States<\/td>\n<td class=\"p-2 border border-slate-600\">Based on a quote; platform fees apply<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Ringover<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Phone<\/td>\n<td class=\"p-2 border border-slate-600\">Enable custom analysis<\/td>\n<td class=\"p-2 border border-slate-600\">France<\/td>\n<td class=\"p-2 border border-slate-600\">Starting at \u20ac20; Empower module for \u20ac39<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Aircall<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Phone<\/td>\n<td class=\"p-2 border border-slate-600\">Well-structured and well-equipped teams<\/td>\n<td class=\"p-2 border border-slate-600\">France<\/td>\n<td class=\"p-2 border border-slate-600\">Starting at \u20ac30 per user, minimum of 3 licenses<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\"><strong>Hello<\/strong><\/td>\n<td class=\"p-2 border border-slate-600\">Phone<\/td>\n<td class=\"p-2 border border-slate-600\">Very small teams<\/td>\n<td class=\"p-2 border border-slate-600\">France<\/td>\n<td class=\"p-2 border border-slate-600\">\u20ac120 per year for a single user, \u20ac25 per license for two or more users<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Here&#8217;s a quick summary of our recommendations, in case you don&#8217;t have time to read the rest:<\/p>\n<ul>\n<li>If <strong>you mainly sell via video calls to a small number of people:<\/strong> Start with the free version of Fathom, then upgrade to its Business plan when CRM becomes a priority.<\/li>\n<li><strong>You mainly sell over the phone<\/strong>: start with your front desk, not a note-taker. Allo for a very small team; Ringover or Aircall for larger teams.<\/li>\n<li><strong>Your data must remain in Europe<\/strong>: Noota, Leexi, or Modjo, depending on your budget and the level of analysis you need.<\/li>\n<li><strong>Your real focus is CRM data entry<\/strong>: Modjo if you\u2019re on Salesforce or HubSpot, Claap if you want a public price and a setup without a sales rep.<\/li>\n<li>If <strong>you manage more than fifty salespeople<\/strong>, Gong remains the gold standard\u2014provided you\u2019re willing to accept its pricing model.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"recording-video-calls-fathom-fireflies-noota-leexi\"><\/span>Recording video calls: Fathom, Fireflies, Noota, Leexi<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>These four tools work on the same principle: a bot joins your Meet, Teams, or Zoom meeting, records it, transcribes it, and then writes up the minutes. They can\u2019t see anything that\u2019s happening on the call. Expect to pay between 10 and 50 euros per user per month.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"fathom-the-most-generous-free-plan-on-the-market\"><\/span>Fathom: The Most Generous Free Plan on the Market<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71784\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fathom.png\" alt=\"\" width=\"1600\" height=\"905\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fathom.png 1600w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fathom-300x170.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fathom-1024x579.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fathom-768x434.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fathom-1536x869.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li>Screen capture: video conferencing (Meet, Teams, Zoom)<\/li>\n<li>Price: Free, then $15\u2013$25 per user per month with an annual plan<\/li>\n<li>Publisher: U.S.<\/li>\n<\/ul>\n<p>Fathom\u2019s free plan records and transcribes with no time or volume limits, and includes five AI summaries per month. Honestly, that\u2019s more than enough for a freelancer or salesperson testing the service. The summary is delivered about 30 seconds after the meeting ends, before your next call.<\/p>\n<p>The meeting report templates follow sales methodologies (MEDDPICC, SPICED, BANT), which helps avoid generic summaries. The $25 Business plan enables CRM synchronization with custom fields, a deal-by-deal view, and scoring grids.<\/p>\n<p>Two reservations:<\/p>\n<ul>\n<li>The publisher is American, which carries weight in some purchasing committees.<\/li>\n<li>The limit of five monthly summaries on the free plan becomes noticeable with just two appointments per day.<\/li>\n<\/ul>\n<div class=\"blocTips info-light\"><span class=\"title is-5\">Try Fathom for free<\/span><br \/>\nThe free plan is sufficient to judge the transcription quality of your own appointments, without a credit card.\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Fathom\" href=\"https:\/\/www.fathom.ai\/\" target=\"_blank\" rel=\"noopener\">Try Fathom:<\/a> <a class=\"button is-normal is-info is-outlined internal\" title=\"Fathom: Our Review\" href=\"https:\/\/salesdorado.com\/en\/revenue-operations\/review-fathom\/\">Our review of Fathom<\/a><\/div>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"fireflies-the-searchable-library-of-all-your-calls\"><\/span>Fireflies: the searchable library of all your calls<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71780\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fireflies.png\" alt=\"\" width=\"1600\" height=\"885\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fireflies.png 1600w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fireflies-300x166.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fireflies-1024x566.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fireflies-768x425.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-fireflies-1536x850.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li>Price: Free, then $10 per user per month on an annual plan, up to $39<\/li>\n<li>Publisher: U.S.<\/li>\n<\/ul>\n<p>Fireflies offers unlimited transcription even on the free plan. You only pay for storage and AI credits. The $19-per-year Business plan adds conversational analysis and team statistics, while the $39 Enterprise plan includes SSO, audit logs, and, most importantly, customizable retention periods.<\/p>\n<p>Keep this last point in mind: this is exactly the setting you&#8217;ll need to meet the retention periods detailed below. With most hosting providers, it&#8217;s reserved for the most expensive tier.<\/p>\n<p>Another one of its strengths is search. It takes just a few seconds to find all the times a prospect mentioned a competitor over the course of six months of calls. Learn more on <a href=\"https:\/\/fireflies.ai\/\" target=\"_blank\" rel=\"noopener\">the Fireflies website<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"noota-the-french-publisher-that-keeps-your-data-in-europe\"><\/span>Noota: The French publisher that keeps your data in Europe<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71788\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-noota.png\" alt=\"\" width=\"1600\" height=\"828\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-noota.png 1600w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-noota-300x155.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-noota-1024x530.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-noota-768x397.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-noota-1536x795.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li>Recording: video calls, in-person meetings, file imports<\/li>\n<li>Pricing: Free for up to 300 minutes, then $19 and $39 per user per year<\/li>\n<li>Publisher: French, data hosted in Europe<\/li>\n<\/ul>\n<p>Noota functions like a traditional note-taking app, with two key advantages for a French SME: a France-based provider and European hosting. Meeting minutes are structured using templates, and integrations cover everything from CRMs to recruitment tools.<\/p>\n<p>The Business plan adds a rare and immediately useful feature: participant consent management. When you get to the section on contact information, you\u2019ll understand why this feature is worth the price.<\/p>\n<p>The limitation of the Pro plan is the 1,000-minute monthly allowance, which a sales rep with back-to-back appointments can quickly use up.<\/p>\n<div class=\"blocTips info-light\"><span class=\"title is-5\">Try Noota<\/span><br \/>\nThe free plan offers 300 minutes per month, which is enough to test the quality of the French transcription before you commit.\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Noota\" href=\"https:\/\/www.noota.io\/\" target=\"_blank\" rel=\"noopener\">Try Noota<\/a><\/div>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"leexi-the-note-taking-app-that-integrates-with-your-phone\"><\/span>Leexi: The Note-Taking App That Integrates with Your Phone<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71792\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-leexi.png\" alt=\"\" width=\"1600\" height=\"847\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-leexi.png 1600w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-leexi-300x159.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-leexi-1024x542.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-leexi-768x407.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-leexi-1536x813.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li>Price: \u20ac12, \u20ac23, and \u20ac39 per user per month, billed annually<\/li>\n<li>Publisher: Belgian; hosted on AWS Europe<\/li>\n<li>Trial: 7 days, no permanent free plan<\/li>\n<\/ul>\n<p>Leexi is the tool most similar to Noota on paper, with one key difference that will interest sales teams: the \u20ac39 Business plan connects both the CRM and the phone systems. It\u2019s the only note-taking tool in this selection that claims to cover both channels.<\/p>\n<p>Be aware of the plan tiers. The Starter plan at \u20ac12 records and summarizes data, but does not send anything to your other tools. Integrations start at \u20ac23, CRM and phone features at \u20ac39, and performance analytics are reserved for the Enterprise tier, which has no publicly listed price.<\/p>\n<p>Details about the offers can be found on <a href=\"https:\/\/www.leexi.ai\" target=\"_blank\" rel=\"noopener\">the Leexi website<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"analyzing-sales-calls-in-the-crm-modjo-claap-gong\"><\/span>Analyzing Sales Calls in the CRM: Modjo, Claap, Gong<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A Shift in Categories. Here, the recording is merely raw data. What you\u2019re buying is the automatic populating of the CRM, call scoring, portfolio analysis, and the coaching that goes with it. The price is on a different scale, and so is the level of commitment.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"modjo-the-french-leader-in-automated-crm-data-entry\"><\/span>Modjo: The French Leader in Automated CRM Data Entry<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71800\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-modjo.png\" alt=\"\" width=\"1600\" height=\"966\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-modjo.png 1600w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-modjo-300x181.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-modjo-1024x618.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-modjo-768x464.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-modjo-1536x927.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li>Recording: video conferencing, phone calls, and emails<\/li>\n<li>Pricing: based on quote, annual contract, no self-service trial<\/li>\n<li>Provider: French, data hosted in Paris<\/li>\n<\/ul>\n<p>Modjo integrates with your phone system and sends its bot to your video calls, then populates Salesforce or HubSpot field by field. That\u2019s its main selling point\u2014and also its limitation: on Pipedrive, Zoho, or Dynamics, you lose the feature that sets it apart the most.<\/p>\n<p>The licensing model is well thought out. Only registered users are billed; listening is free and unlimited for managers and executives. The typical cost is around 100 euros per license per month, with volume-based discounts, as detailed <a href=\"https:\/\/salesdorado.com\/en\/ai\/review-modjo\/\">in our full review of Modjo<\/a>.<\/p>\n<div class=\"blocTips info-light\"><span class=\"title is-5\">Discover Modjo<\/span><br \/>\nModjo does not offer a self-service trial: come to the demo with your call volume and a list of your tools to get a quote quickly.\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Modjo\" href=\"https:\/\/www.modjo.ai\" target=\"_blank\" rel=\"noopener\">Discover Modjo<\/a><a class=\"button is-normal is-info is-outlined internal\" title=\"Modjo: Our Review\" href=\"https:\/\/salesdorado.com\/en\/ai\/review-modjo\/\">Our take on Modjo<\/a><\/div>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"claap-a-fixed-price-in-the-face-of-quote-based-platforms\"><\/span>Claap: A Fixed Price in the Face of Quote-Based Platforms<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71796\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-claap.png\" alt=\"\" width=\"1600\" height=\"819\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-claap.png 1600w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-claap-300x154.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-claap-1024x524.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-claap-768x393.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-claap-1536x786.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li>Price: Free, \u20ac24 per user, then \u20ac48 to populate the CRM<\/li>\n<li>Special feature: recording without a visible bot in the meeting<\/li>\n<\/ul>\n<p>Claap, now part of lemlist, offers the best of both worlds. At \u20ac24, it\u2019s an excellent note-taking tool. At \u20ac48, you get CRM data entry, coaching, and deal analysis dashboards. All of this is publicly available, with no mandatory annual commitment.<\/p>\n<p>What sets it apart is that it records without using a bot. No \u201cghost\u201d participants appear in the meeting, which eliminates a real business friction point. On the other hand, the responsibility for announcing the recording falls entirely on you, and this changes your obligations. We\u2019ll come back to this below. Our <a href=\"https:\/\/salesdorado.com\/en\/ai\/claap-review\/\">detailed review of Claap<\/a> compares the different pricing tiers.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"gong-the-platform-for-large-sales-organizations\"><\/span>Gong: the platform for large sales organizations<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71808\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-gong.png\" alt=\"\" width=\"1600\" height=\"1047\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-gong.png 1600w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-gong-300x196.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-gong-1024x670.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-gong-768x503.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-gong-1536x1005.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li>Pricing: Based on a quote; per-user license plus annual platform fees<\/li>\n<li>Publisher: U.S.-based<\/li>\n<\/ul>\n<p>Gong remains the leader in sales forecasting and portfolio analysis. The engagement and forecasting modules are billed separately, which can quickly drive up the cost.<\/p>\n<p>Prices are not publicly disclosed. According to purchase data compiled by the Vendr platform and cited in several market analyses, the license costs between $1,300 and $1,900 per user per year, plus annual platform fees ranging from $5,000 to $50,000 depending on the company\u2019s size. <strong>It is these fixed costs that make Gong unsuitable for a team of fewer than twenty salespeople<\/strong>, since they do not decrease with the number of licenses.<\/p>\n<div class=\"blocTips info-light\"><span class=\"title is-5\">Request a Gong demo<\/span><br \/>\nGong does not publish its pricing: request details on platform fees and modules before comparing it with any European competitor.\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Gong\" href=\"\/go\/gong\" target=\"_blank\" rel=\"noopener sponsored\">Learn more about Gong<\/a><\/div>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"recording-phone-calls-ringover-aircall-allo\"><\/span>Recording Phone Calls: Ringover, Aircall, Allo<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If your sales reps spend their days on the phone, no note-taking tool will save you. <strong>Recording is triggered at the switchboard, not during video calls.<\/strong> Analysis comes next, either as an add-on module or via a platform connected to your phone system.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"ringover-conversational-analysis-as-a-separate-module\"><\/span>Ringover: Conversational analysis as a separate module<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71812\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-ringover-scaled.png\" alt=\"\" width=\"2048\" height=\"1033\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-ringover-scaled.png 2048w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-ringover-300x151.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-ringover-1024x516.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-ringover-768x387.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-ringover-1536x774.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/p>\n<ul>\n<li>Price: starting at \u20ac20 per user per month<\/li>\n<li>Empower module: \u20ac39 per license per month<\/li>\n<li>Publisher: French<\/li>\n<\/ul>\n<p>Ringover includes call transcripts and summaries in its premium plans. Advanced conversation analysis, however, is available through the Empower module, which is billed separately.<\/p>\n<p>This approach has an advantage that few comparisons highlight: you only provide licenses to the sales reps who need them. Three Empower licenses for a team of ten cost less than a platform billed to everyone. Ringover also integrates with conversation intelligence platforms, including Modjo, if you want to separate telephony from analytics.<\/p>\n<div class=\"blocTips info-light\"><span class=\"title is-5\">Try Ringover<\/span><br \/>\nThe free trial includes a few Empower licenses, so you can evaluate the conversation analysis on your actual calls.\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Ringover\" href=\"\/go\/ringover\" target=\"_blank\" rel=\"noopener sponsored\">Try Ringover<\/a><a class=\"button is-normal is-info is-outlined internal\" title=\"Aircall vs. Ringover\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/aircall-vs-ringover\/\">Aircall or Ringover?<\/a><\/div>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"aircall-the-broadest-integration-ecosystem\"><\/span>Aircall: The Broadest Integration Ecosystem<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71804\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-aircall.png\" alt=\"\" width=\"1600\" height=\"1012\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-aircall.png 1600w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-aircall-300x190.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-aircall-1024x648.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-aircall-768x486.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-aircall-1536x972.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li>Price: starting at \u20ac30 per user per month, with a minimum of three licenses<\/li>\n<li>AI features are billed separately<\/li>\n<li>Publisher: French<\/li>\n<\/ul>\n<p>Aircall remains the go-to choice for teams that are already well-equipped, with over 100 native integrations and live coaching features such as dual listening and whispering. AI features, including transcription, are billed as optional add-ons, which drives up the cost compared to the listed starting price.<\/p>\n<p>The minimum requirement of three licenses effectively excludes freelancers. To help you choose between the two French providers, our review of Aircall takes a closer look at the pricing plans.<\/p>\n<div class=\"blocTips info-light\"><span class=\"title is-5\">Try Aircall<\/span><br \/>\nAircall offers a free trial: take advantage of it to see how transcription works for your outbound calls.\n<div class=\"buttons\"><a class=\"button is-info is-normal\" title=\"Aircall\" href=\"\/go\/aircall\" target=\"_blank\" rel=\"noopener sponsored\">Try Aircall<\/a><a class=\"button is-normal is-info is-outlined internal\" title=\"Aircall our opinion\" href=\"https:\/\/salesdorado.com\/en\/cold-calling\/aircall-review\/\">Our Review of Aircall<\/a><\/div>\n<\/div>\n<h3><span class=\"ez-toc-section\" id=\"allo-ai-powered-phone-service-for-small-teams\"><\/span>Allo: AI-powered phone service for small teams<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-71772\" src=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-allo.png\" alt=\"\" width=\"1600\" height=\"920\" srcset=\"https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-allo.png 1600w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-allo-300x173.png 300w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-allo-1024x589.png 1024w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-allo-768x442.png 768w, https:\/\/salesdorado.com\/wp-content\/uploads\/2026\/09\/outils-enregistrer-analyser-appels-de-vente-allo-1536x883.png 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<ul>\n<li>Pricing: \u20ac120 per year for a single user, \u20ac25 per license for two or more users<\/li>\n<li>Publisher: French<\/li>\n<\/ul>\n<p>Allo includes automatic transcription and summaries in both of its plans, with no additional modules required. There\u2019s also no minimum license requirement, making it the only viable option for a freelancer or a two-person team that wants to properly record their calls. The trial lasts seven days. Our <a href=\"https:\/\/salesdorado.com\/en\/cold-calling\/review-allo\/\">review of Allo<\/a> details the pricing based on team size.<\/p>\n<p>For contact center volumes, check out Diabolocom or CloudTalk, and our <a href=\"https:\/\/salesdorado.com\/en\/cold-calling\/best-cold-calling-software\/\">comparison of calling software<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"sales-calls-what-these-tools-dont-record\"><\/span>Sales Calls: What These Tools Don&#8217;t Record<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Before signing up, make sure the tool actually captures your conversations.<\/p>\n<p>There are four blind spots that consistently arise:<\/p>\n<ul>\n<li><strong>Non-standard cloud-based mobile phones.<\/strong> A sales representative who calls from their personal cell phone\u2014without a corporate calling app\u2014is not tracked by any of these tools. This is the most common scenario in small and medium-sized businesses and the one least well addressed by comparison reviews.<\/li>\n<li><strong style=\"font-family: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">In-person meetings.<\/strong><span style=\"font-family: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\"> Only Noota and Leexi offer a mobile app capable of recording an in-person meeting. The others rely on video conferencing or a phone line.<\/span><\/li>\n<li><strong style=\"font-family: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">Written communications.<\/strong><span style=\"font-family: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\"> WhatsApp, LinkedIn, and text messages fall outside the scope of all these tools, even though part of the negotiation takes place there. Only Modjo also tracks emails.<\/span><\/li>\n<li><strong style=\"font-family: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\">The robot itself.<\/strong><span style=\"font-family: ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\"> A participant named \u201cFathom Notetaker\u201d or \u201cNoota Bot\u201d who joins the meeting is visible, and sometimes changes the dynamic of the meeting. Claap is the only one in this selection that records without a robot, which eliminates commercial friction but shifts the responsibility of announcing the recording to you.<\/span><\/li>\n<\/ul>\n<div class=\"blocTips primary-light\"><i class=\"fa fa-lightbulb-o\"><\/i><span class=\"title is-5\">Salesdorado&#8217;s take<\/span><br \/>\nThe best tool is the one that covers the channel where you actually sell, not the one with the longest list of features. Count your appointments from last week, separate video calls from phone calls, and choose the tool based on which column is the fullest. Our tips for <a href=\"https:\/\/salesdorado.com\/en\/revenue-operations\/selling-visio-good-practice\/\">selling via video conference<\/a> are a useful addition to this topic.<\/div>\n<h2><span class=\"ez-toc-section\" id=\"how-much-does-a-sales-call-analytics-tool-cost\"><\/span>How much does a sales call analytics tool cost?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There are three pricing models:<\/p>\n<ul>\n<li>Note-taking tools bill per user.<\/li>\n<li>Telephony solutions charge a flat rate plus an analytics module fee.<\/li>\n<li>Platforms add fixed fees to the price of licenses.<\/li>\n<\/ul>\n<p>Here&#8217;s what a team of five sales representatives looks like, based on the annual rates listed by publishers.<\/p>\n<div class=\"overflow-x-scroll w-full\">\n<table class=\"table-auto w-full\">\n<thead class=\"bg-gold-500\">\n<tr class=\"text-sm\">\n<th class=\"p-2 border border-slate-600\">Solution for 5 sales representatives<\/th>\n<th class=\"p-2 border border-slate-600\">Estimated monthly cost<\/th>\n<th class=\"p-2 border border-slate-600\">What you get<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"bg-white\">\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Fathom Business<\/td>\n<td class=\"p-2 border border-slate-600\">$125<\/td>\n<td class=\"p-2 border border-slate-600\">Meeting Notes and CRM Synchronization During Video Conferences<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Noota Business<\/td>\n<td class=\"p-2 border border-slate-600\">$195<\/td>\n<td class=\"p-2 border border-slate-600\">The same thing, but with a French publisher<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Claap Business<\/td>\n<td class=\"p-2 border border-slate-600\">\u20ac240<\/td>\n<td class=\"p-2 border border-slate-600\">CRM Data Entry, Coaching, and Deal Analysis<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Ringover Business and Empower<\/td>\n<td class=\"p-2 border border-slate-600\">\u20ac430<\/td>\n<td class=\"p-2 border border-slate-600\">Comprehensive telephony and conversation analytics<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Modjo<\/td>\n<td class=\"p-2 border border-slate-600\">Approximately \u20ac500<\/td>\n<td class=\"p-2 border border-slate-600\">Multichannel capture, CRM integration, free monitoring licenses<\/td>\n<\/tr>\n<tr class=\"text-sm font-light\">\n<td class=\"p-2 border border-slate-600\">Gong<\/td>\n<td class=\"p-2 border border-slate-600\">Based on a quote<\/td>\n<td class=\"p-2 border border-slate-600\">Licenses, platform fees, and modules billed separately<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Four pitfalls to watch out for:<\/p>\n<ol>\n<li>AI features sold as add-ons by telecom providers: the advertised plan almost never includes analytics.<\/li>\n<li>Dormant licenses, since you pay for every sales rep equipped with the system, whether they log two calls or forty per week.<\/li>\n<li>The annual commitment, which is standard for platforms that operate on a quote basis.<\/li>\n<li>Billing in dollars by U.S. software vendors, which exposes your budget to exchange rate fluctuations.<\/li>\n<\/ol>\n<div class=\"blocTips primary-light\"><i class=\"fa fa-lightbulb-o\"><\/i><span class=\"title is-5\">Salesdorado\u2019s advice<\/span><br \/>\nTwo questions to ask during a demo, before discussing pricing: First, how does the pricing change if you add licenses during the year? And second, what happens to your recordings at the end of the contract\u2014in what format, and how long before they\u2019re deleted? A vague answer to the second question speaks volumes about the vendor\u2019s maturity.<\/div>\n<h2><span class=\"ez-toc-section\" id=\"call-recording-6-settings-to-configure-up-front\"><\/span>Call Recording: 6 Settings to Configure Up Front<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Almost all of these tools are installed with default settings designed to capture as much as possible. Fifteen minutes of configuration is all it takes to get the system back on track and avoid an awkward conversation with a sales rep who discovers that all their calls have been archived for the past two years:<\/p>\n<ol>\n<li><strong>Switch from automatic logging to selective logging.<\/strong> Choose between manual triggering or limiting logging to certain types of appointments. This is the most important\u2014and most often overlooked\u2014setting.<\/li>\n<li><strong>Set a retention period and verify that it\u2019s actually being enforced.<\/strong> Automatic purging isn\u2019t available with all software vendors (or is only available on higher-tier plans).<\/li>\n<li><strong>Disable emotion analysis if the tool offers it.<\/strong> It\u2019s often enabled by default under the name \u201csentiment analysis.\u201d<\/li>\n<li><strong>Restrict access.<\/strong> A sales manager doesn\u2019t need to listen in on calls from another department, and integrations sometimes grant access to the entire call history.<\/li>\n<li><strong>Exclude personal lines and calls.<\/strong> Have an unregistered line or a mute button available during the call.<\/li>\n<li><strong>Prepare the announcement and the information page.<\/strong> Say a few words at the start of the call, provide a link to the full description of the treatment, and you\u2019re all set.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"frequently-asked-questions-about-recording-sales-calls\"><\/span>Frequently Asked Questions About Recording Sales Calls<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"can-an-ai-note-taker-record-a-phone-call\"><\/span>Can an AI note-taker record a phone call?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>No, unless it\u2019s connected to your PBX. Fathom, Fireflies, or Noota join a video conference: without an online meeting, they have nothing to record. For phone calls, recording is triggered on the phone system side, and then the analysis takes place within the tool or on a platform connected to it.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"what-free-tool-can-you-use-to-record-and-analyze-your-calls\"><\/span>What free tool can you use to record and analyze your calls?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Fathom offers the most generous free plan, with unlimited recordings and transcripts and five AI summaries per month. Fireflies also provides unlimited transcripts in its free version, with a storage limit. Noota offers 300 minutes per month. None of these offers cover landline calls.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"can-a-customer-call-be-recorded-without-notifying-the-customer\"><\/span>Can a customer call be recorded without notifying the customer?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>No. Prior notification is mandatory for both employees and callers, and it must be provided early enough in the conversation to allow the person to object.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"how-long-can-a-call-recording-be-retained\"><\/span>How long can a call recording be retained?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>A maximum of six months for the recording itself, and one year for reports and analysis sheets, unless a law specifies a different retention period. Best practice is to review the recording promptly and then retain only the analysis document.<\/p>\n<div style=\"display: none;\"\n    class=\"kk-star-ratings kksr-valign-bottom kksr-align-center \"\n    data-id=\"71834\"\n    data-slug=\"\">\n    <div class=\"kksr-stars\">\n    <div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    <div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\">\n            <div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n    <div class=\"kksr-legend\">\n            <span class=\"kksr-muted\">Qu'avez-vous pens\u00e9 de cet article?<\/span>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The first thing that comes to mind when you decide to record your sales calls [&hellip;]<\/p>\n","protected":false},"author":2810,"featured_media":71769,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[279],"tags":[],"class_list":["post-71834","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cold-calling"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10 Tools for Recording and Analyzing Your Sales Calls in 2026<\/title>\n<meta name=\"description\" content=\"Which tool should you use to record and analyze your sales calls? 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