Customer Support Software

Solution Ideal for Strengths Pricing More info
Ideal for All B2B SMBs
❤️ Coup de coeur
  • The leader on the segment
  • Ease of use
  • Functional depth
  • Free trial: 14 days
  • Starts from: 19 € / User / month
  • Full featured pricing: 99 € / User / month
Ideal for Small very digital teams
  • Ease of use
  • Gamification
  • Automating
  • Free trial: 21 days
  • Starts from: Free plan available
  • Full featured pricing: 99 € / User / month
Ideal for Pipedrive users
  • Very light and easy to set up
  • Lots of very good integrations
  • Excellent live cat module
  • Free trial: 14 days
  • Starts from: Free plan available
  • Full featured pricing: 44 € / User / month
Ideal for Those looking for a free solution to start
  • Commercial & Complete Marketing ecosystem
  • Free accessible plan
  • Connectivity with the CRM of the same name
  • Free trial: Yes
  • Starts from: Free plan available
  • Full featured pricing: 110 € / User / month
Ideal for Salesforce users
  • Automation features
  • Functional depth
  • Connectivity with the CRM of the same name
  • Free trial: On demand
  • Starts from: 25 € / User / month
  • Full featured pricing: 300 € / User / month
Ideal for Email-first support processes
  • Collaboration features
  • User experience of agents
  • Very light and easy to set up
  • Free trial: On demand
  • Starts from: 38 €/ month (2 users included)
  • Full featured pricing: 99 € / User / month
Ideal for Those who want a low-cost solution
  • The costs
  • Functional depth
  • The possibility of installing it on-premise
  • Free trial: 21 days
  • Starts from: $ 19 / User / month
  • Full featured pricing: $ 19 / User / month
Ideal for Those who want a credible alternative to Zendesk
  • One of the best value for money
  • Ease of use and experience of agents
  • Functional depth
  • Free trial: 15 days
  • Starts from: $ 25 / user / month
  • Full featured pricing: $ 40 / user / month
Ideal for The SaaS B2B
  • Excellent communications management
  • Hyper Simple Integration
  • Automation & automated responses
  • Free trial: 14 days
  • Starts from: $ 74/ month (2 users included)
  • Full featured pricing: On demand
Ideal for B2B support teams
  • User experience of agents
  • Assignment of tickets
  • User level management
  • Free trial: No
  • Starts from: $ 39 / User / month
  • Full featured pricing: $ 4,999 (unlimited users)
Ideal for B2B support teams
  • Multiplicity of managed channels
  • Automation features
  • Reporting
  • Free trial: No
  • Starts from: $ 89 / User / month
  • Full featured pricing: $ 139 / User / month