Recently published

Zendesk VS Salesforce Service Cloud

Customer retention Guide
on 7 mn
Axel Lavergne

Salesforce is the undisputed leader in CRM. The Service Cloud suite remains highly sales and customer data oriented, with great functional depth, and native integration with Salesforce and its ecosystem of integrations via the Appexchange. The only downside is that prices are significantly higher than the competition. Zendesk is also a must-have among customer service […]
Customer retention Guide

Top 10 Ticketing Software Options for Customer Support

Axel Lavergne
on 7 mn
Inbound Guide

Our review of PlayPlay, an easy to use video creation tool

Axel Lavergne
on 9 mn
CRM Guide

The Best French CRM Software 🇫🇷 🇫🇷

Axel Lavergne
on 7 mn
Project Management Guide

Trello VS Notion

Axel Lavergne
on 9 mn

CRM for non-profits: Shortlist and selection guide

CRM Guide
on 11 mn
Axel Lavergne

There are a whole host of CRM software packages, each designed to meet very specific needs. For non-profits, CRM software needs to be easy to use and cover a wide range of needs, from managing contacts and communications to membership fees. There are two options for non-profits looking for CRM software. On the one hand, […]
Automation Guide

Top 10 email list cleaning tools

Axel Lavergne
on 10 mn
CRM Software Guide

Salesforce CRM: Comprehensive Review – Features, Pricing & Customer Feedbacks

Axel Lavergne
on 8 mn
CRM Guide

Top 10 alternatives to Zoho

Axel Lavergne
on 9 mn

Top 10 CRM software on Gmail

CRM Guide
on 9 mn
Axel Lavergne

In this article, we present the 10 most suitable CRM software for Gmail users in our opinion. These programs offer different levels of integration with Gmail and serve different needs. Some of them are aimed at Gmail users who want to optimize their time and benefit from CRM features directly from their Gmail inbox or […]

Our selection of the best alternatives to Pipedrive

CRM Guide
Axel Lavergne
on 9 mn

The 10 best CRMs for freelancers

CRM Guide
Axel Lavergne
on 8 mn
CRM Guide

Our 10 favorite CRM software for a start-up

Axel Lavergne
on 8 mn
Sales organization Guide

Our selection of sales commission management software

Axel Lavergne
on 7 mn
Automation Guide

Our selection of the best generative AI tools

on 12 mn

Customer success tools | Top 10, best practices, and selection criteria

Customer retention Guide
on 9 mn
Axel Lavergne

What makes a good customer success tool? We have relied on the excellent article of insided to build this article, and in particular on their definition of customer satisfaction according to the different phases of growth of the company. (Insided) The solutions we have selected are aimed at more mature companies, who are looking for […]
Inbound Guide

Our selection of the best alternatives to Google Analytics

on 11 mn
CRM Guide

Building a business dashboard: Best practices, examples, and tools

Axel Lavergne
on 9 mn
CRM Guide

Personal CRM: why & how to choose the right one

Axel Lavergne
on 7 mn
Email marketing Guide

Our honest review of Omnisend, a solid option for e-commerce email marketing

Axel Lavergne
on 8 mn

10 tools to test your email campaigns

Inbound Guide
on 8 mn
Axel Lavergne

Email testing tools have three main features: Automated testing: Email testing tools provide automated tests that quickly detect and report email design, formatting or content issues… Preview on multiple devices: Most email testing tools allow you to preview your email campaigns on different devices such as cell phones, tablets and desktops. It ensures that emails […]
Email marketing Guide

Our opinion on GetResponse, a very complete emailing software

Axel Lavergne
on 10 mn
Email marketing Guide

Our opinion on Mailchimp, the American emailing giant

Axel Lavergne
on 8 mn
Email marketing Guide

Our opinion on Sarbacane, the emailing software made in France with personalized support

Axel Lavergne
on 9 mn